Priority Honda Hampton Auto Repair Service Center

It's always fast, maybe 30 minutes. The customer service is always polite, helpful and patient. I love this location. Thank you!

I still have to come prove it, but they completely miss diagnosed the issue, which was also a direct result of prior work done at your dealership.

Yall are awesome

Thank everyone who helped me especially Donna. I hope to always have a Honda. J. Gray

Excellent service!

Excellent service

Very friendly. Gave recommendations for service but was not pushy at all. Very much appreciated his kind demeanor

I love Don M - a man of great integrity!

Donna Meeks was EXCELLENT. her customer service was GREAT

Excellent service!

I came in for state inspection and tire rotation. First, I waited for someone to give me update; an hour pass. I had a missed called that I needed somethings done to pass inspection. After listening to this message, I go out to the service area. A lady said wiper need to be replace and a headlight bulb was needed. I gave the consent to do it but I asked why didn't you come to get me. The lady said the service advisor had so many people so she was just calling. This was a lack of great customer service considering that I said I was waiting for my car. 40 minutes later, I went out to the advisor to see if my car was ready. She said she was just coming to get me. I left and drove down the road when I turned on my wipers to get the water off my windshield. The sound scared me, it was a loud, screeching sound. I did not know what was going on. My husband told me to pull over and it was discovered my wipers was not put on. Keep in mind, this had to be put on to pass inspection. We went back and this service advisor apologized but didn't seem to care. She will put the wipers on but for as refunding me for paying for wipers, I had to wait until Monday to get approval from her manager whether to get my money back and to fixed the scrap mark on my windshield. How did this situation happen. It is very disappointing because I have come to this Honda for years but the lack of care and customer service has declined tremendously. I do appreciate the general manager, Jim Hernandez who told her to refund my money and the scrap on the window could be wiped off

I wish I could express it the way Tony the tiger does when he say great that’s how pleased I am with my service at your location if you remember the Tony the tiger then you understand the sentiment clearly have a blessed day and thank you for all you do.

Thank you

Quick reliable and friendly service.

He was very professional. I am very pleased with the service I received from your employee. Joan D

Service rep. was very courteous and helpful with my questions about my Pilot. Bethany was a new smiling face to me in the service department. Look forward to working with her again. Jerry

Can I trade my car in?

None

Excellent

You did an excellent job