Very pleasant and went over everything that was done to my car
8/10/2023
Beth D. VERIFIED CUSTOMER
Adam was really knowledgeable and able to answer questions I had, was beyond friendly and really made for an enjoyable visit. He really made the appointment that much better!
8/10/2023
Richard K. VERIFIED CUSTOMER
Great service
8/10/2023
Thomas S. VERIFIED CUSTOMER
My first visit to Priority for any service needs and it exceeded expectations. Donna was super helpful in explaining the process and made me feel at ease! Had to have been the best service experience I’ve ever had!! Thank you so much Donna and the whole Priority Service Team!! I appreciate all of you so much!
Thomas S
8/10/2023
NANCY E. VERIFIED CUSTOMER
I spent 3 hours waiting for a service that couldn’t happen due to a missing part. I was given a rental car when told they could reschedule me for the next day. I paid for a few things that were completed, and sadly that’s at a loss for me as I ended up trading in the car.
8/10/2023
Angela C. VERIFIED CUSTOMER
I will only come and work with Donna. I trust her and she’s on point and honest.
8/10/2023
Shelia W. VERIFIED CUSTOMER
Very pleasant yo deal with. Great customer service.
8/10/2023
Zach B. VERIFIED CUSTOMER
I was traveling from North Carolina to Pennsylvania when my car broke down in Virginia, I had no where to go so I went to Priority Honda and they were able to get me in and help me get home. They were life savers and I don’t know what I would have done without them. Thank you to everyone at Priority Honda.
8/10/2023
Lee C. VERIFIED CUSTOMER
The customer service was bad from Donna. Think she was having a bad day. I felt not valued. I'll return though. Just wasn't a good experience.
8/10/2023
Erin M. VERIFIED CUSTOMER
He needs a raise. Always wonderful, honest, and trustworthy
8/10/2023
Durant G. VERIFIED CUSTOMER
Oh man where do I begin from the moment I walked in the service area and Adam and my eyes met it was love at first site. I was desperate to find out what was wrong with my vehicle and Adam solved all my issues i from the diagnostic to the car being fixed kept me up to date. I will not go to any other other Honda and cheat on Adam because of this guy I will be a lifelong customer and Hampton Honda.
8/10/2023
Bernard M. VERIFIED CUSTOMER
Michael treated me with the typical great customer service.
8/9/2023
Dororhty W. VERIFIED CUSTOMER
Thank you
8/9/2023
Haylee W. VERIFIED CUSTOMER
When I talked to Adam Harrison on Aug 4th at 3:09 pm he brought up other services he recommended my car have. During our discussion he said he would take $90 off my service price for being military. Paid my bill got home and looked over everything and noticed the discount he promised was never applied. I would like to get that $90 refunded back to my card. Adam was nice and friendly. But unresponsive to text messages even though it is communicated that is a way we can communicate with you all during the service. But it was not being true to his word and when I texted him about it he didn't reach out or respond to correct the error.
8/9/2023
Kathy D. VERIFIED CUSTOMER
Donna is a wonderful asset to your team. She’s professional, thorough land straight forward. Even though my car had several issues, Donna stayed on top of things and kept me informed at all times.
8/9/2023
Regina J. VERIFIED CUSTOMER
Excellent service provided.
8/9/2023
Irvin C. VERIFIED CUSTOMER
Excellent service
8/9/2023
Donna W. VERIFIED CUSTOMER
Donna gave me 5 Star Service,matter of fact that was the best customer service since I have been coming there to receive my periodic service for my car.Of course if it wasn’t for the great service I got from John Figueroa when I bought my car. I wouldn’t have had the opportunity to give my evaluation
8/9/2023
Joanne K. VERIFIED CUSTOMER
Professional and friendly customer service
8/9/2023
Jeffrey G. VERIFIED CUSTOMER
state inspection scheduled for 8:30 took over 2 hours. Is that normal? Was hoping since 8:30 is pretty early there would be no backlog.