Priority Honda Hampton Auto Repair Service Center

Prompt service!

Priority honda was on time, very informative, and honest.I will buy my next car from this dealership.

Awesome service ????

Outstanding service

Thank you

Bethany is fantastic!! Awesome personality, great to deal with and she is the reason we’ve chosen Priority Honda. Great job Bethany!!

Great job

Michael was a great help! Thank you Honda for the service

I have questions on the scope of work done. Please contact me --****-****-xxxx

James customer service was top tier thank you for the pleasant experience

The whole process I went through was frustrating. Having to wait days for Honda to contact the warranty people about approval and ordering my parts to lack of communication. There were several times I had a difficult time getting through. One day I was told my service advisor had a customer; I called back and was told he was at lunch; I called a third time and was told he was never at work on that day. When I finally got to the dealership for my service to be done, I dropped it off around 9:30; I had to call around 5:30 for an update. At that point I was told all parts weren’t ordered. The way it was explained to me, one couldn’t be done without the other so it didn’t make sense that someone wouldn’t order all the parts at the same time. Because of this, I was left with a problem I didn’t even arrive with. I was supposed to have 2 additional services completed at this same all day appointment that were not done. The second part came in (again, a call I initiated) and the original service and one of the forgotten services were completed but now I still have to go back for the third service. Overall this has been a frustrating and inconvenient process. I understand that you all get busy but I feel things could have been handled a bit better throughout all of this. This process was over a month and I don’t think it normally would’ve taken this long. Some type of compensation for the inconvenience would’ve been appreciated. My frustration with this process is not on any one person, but on the business as a whole.

Promptly serviced, knowledgeable staff.

Jim listened to what I wanted and Jim ensured my car is safe for my grandchildren to travel in. Thank you Jim

Great service.. Loved the personalization I received from Jessica, the Braun Service Manager. Most friendly and pleasant!!

Was very professional and explained everything so I understood everything.

Mr. Don Matol was so great at providing exceptional service.

Mr. Matol provided excellent service and was very friendly and courteous. Everything went perfectly.

Great service.

Excellent.

Okay, thank you!