The dash board was still dismantled when I received my vehicle and had to put it back together myself. When asking where my vehicle was located at pick up I was pointed in a general direction and told somewhere that way and had to go out any set the alarm system off to find my vehicle which was on the other side of the lot. And the noise that I was told was fixable when I was deciding to buy the vehicle and was supposedly fixed is still there and now their telling me its normal and not fixable. I've had this vehicle for a month (brand new mind you) and have had it in the shop 2 I'm very disappointed.
8/13/2020
Jason S. VERIFIED CUSTOMER
Tires were not rotated. I hope that’s all.
8/13/2020
Jim S. VERIFIED CUSTOMER
The vehicle was dropped off without a prior appointment, but was still repaired prior to the end of the day. Much appreciated!
8/11/2020
Robert M. VERIFIED CUSTOMER
Thanks for checking my car’s battery and electrical system and replacing the old battery .
8/11/2020
Patricia C. VERIFIED CUSTOMER
JOB WILL DONE GOOD
8/11/2020
Eric H. VERIFIED CUSTOMER
Michelle is great. She is very sweet and kind, however, the first mechanic was a rookie and he put the intake back together incorrectly which wouldn’t allow the turbo to gain boost. This mistake cost us two trips from St. Louis to Farmington and two half days of work missed. The senior mechanic who explained the mistake should be commended for his integrity and transparency. You need more employees like him.
8/8/2020
Jimmy O. VERIFIED CUSTOMER
This may be the second message.
I was very pleased with Michelle, She informed me & updated me and did a wonderful job.
Thank you.
8/7/2020
Brad D. VERIFIED CUSTOMER
She was very nice .
8/7/2020
Robert P. VERIFIED CUSTOMER
I really really like all you people who work at Sam Scism. Everyone is always pleasant and helpful. We recommend you to everyone we know who is looking to buy a car etc. Thanks so much for your service!! Robert and Judith Propes.
8/7/2020
Howard D. VERIFIED CUSTOMER
Thanks for caring in all you do for oour car. Ronda & Kenny
8/6/2020
Jo Ann. VERIFIED CUSTOMER
Job well done. Appreciate the friendliness and efficiency.
8/6/2020
William F. VERIFIED CUSTOMER
Everything great.. 10
8/5/2020
Francis W. VERIFIED CUSTOMER
they are all profesnial employes
8/5/2020
Dwain A. VERIFIED CUSTOMER
Thanks
8/1/2020
Harry C. VERIFIED CUSTOMER
Very satisfied with the work done on the car. Made it much easier for me because they offered me a loaner vehicle while they were doing the work.
7/31/2020
Karen H. VERIFIED CUSTOMER
She’s very professional and always does a great job with any concerns I have.
7/31/2020
Aaron B. VERIFIED CUSTOMER
You raised the price now I will have to start doing it myself