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Real Reviews from VERIFIED CUSTOMERS
Bruno W. VERIFIED CUSTOMER
Need to confirm as after the recall the outside temperature displayed was 56 when in reality it was 77.
11/18/2019
Luciano V. VERIFIED CUSTOMER
Exelente travajo
11/18/2019
Eileen C. VERIFIED CUSTOMER
Wyatt was very helpful and good at communicating everything. The mechanic was awesome as well
11/18/2019
Jorge M. VERIFIED CUSTOMER
She was so a tentative about my situation was about garden grove Nissan I ha a bad experience I explain to her and I hope you guys did better thank you very much maya
11/17/2019
Charisa F. VERIFIED CUSTOMER
Truly appreciate Jamie! Said no to the appraisal because I got the trade-in value and said goodbye to my lovely rogue for a car more in-line with my current needs. Thank you to both of the Brian-s that helped me with my Sentra.
11/17/2019
Yolanda C. VERIFIED CUSTOMER
I use my car for work. Now I feel safer
11/17/2019
Gabriel C. VERIFIED CUSTOMER
Jamie Maisano was very helpful today and I appreciate her efforts. She definitely made the process easy and I’m thankful her and the whole staff were friendly! Overall a great experience.
11/16/2019
Amy P. VERIFIED CUSTOMER
I have been in a few times over the past few years and lucky enough to get Maya and she is the absolute best.
11/15/2019
Yadira Z. VERIFIED CUSTOMER
Always very pleasant on helping us out with our car services and always very precise on details about the service very thankful!
11/15/2019
Diana M. VERIFIED CUSTOMER
Thank you Maya
11/14/2019
Silvia A. VERIFIED CUSTOMER
Great service
11/13/2019
Eduardo G. VERIFIED CUSTOMER
Wyatt Applebury did not thoroughly explain what services were completed, what services were required and what was eligible to be covered under the extended warranty for my vehicle. Additionally, my vehicle was not vacuumed inside, but I am not sure if this service is no longer available. Lastly, I am pretty upset that the new owner discontinued the $100 service package.
11/13/2019
Suzanne A. VERIFIED CUSTOMER
I will be happy to fill out a survey regarding the wonderful service that I received from Wyatt Applebury from Nissan of Costa Mesa.
11/13/2019
Maria E. VERIFIED CUSTOMER
Maya was a great help , She was kind enough to to help me on some of the questions that I had as a customer I am satisfied and I’m willing to go back to this Nissan in Costa Mesa I’m pretty sure we all appreciate all the great customer service that you guys have and makes our life easier thank you Maya for the great customer skills that you have..
11/13/2019
Wayne N. VERIFIED CUSTOMER
Very surprised with your Uber ride while my car was in service. And despite the mix up from pickup point back to your dealership, Maya was very proactive on resolving the issue to arrange for another Uber ride. I have previously bought and serviced my cars from Datsun, the previous name for Nissan, and Mitsubishi and have to congratulate your dealership as the best one to buy car from and service the car in. Your staffs are all very courteous and helpful. Please stay that way while I continue to recommend your dealership and service to the others.
11/13/2019
Cuong N. VERIFIED CUSTOMER
I came for a semi-synthetic oil change and was charged for semi-synthetic oil change but got a conventional oil instead. Also, I did not receive a multi-point inspection report. I brought both issues up to my service advisor but he kept brushing off my concerns. I e-mailed Ryan Simonian but so far got no response. Very disappointed because I bought my vehicle from there and was going to purchase my next one there. I’m staying away from there going forward.
11/13/2019
Jack G. VERIFIED CUSTOMER
Bring back the advantage care 3 pack for $90.00.
11/12/2019
Michael R. VERIFIED CUSTOMER
MARLON WAS GREAT VERY HELPFULL AND RESPECTFUL
11/11/2019
Consuella C. VERIFIED CUSTOMER
He was great . I’m just highly disappointed that the Warrenty will not fix the motor mount that I have been notified about since 27000 miles . Now I’m at 35??? And it It is worse and I can feel it . But Warrenty company says its normal . Your mechanics say it’s not . So I’m leaning towards not ever purchasing another Nissan.
11/11/2019
Cindy R. VERIFIED CUSTOMER
I was told that the motor for the rear hatch needed to be replaced after diagnosis's by the mechanic. I paid a lot of money for that diagnosis. A new motor was installed. I tested the hatch before leaving the dealership and it worked. I used it two more times and it’s not working anymore!
11/10/2019