I was treated very well and my car was well taken care of!
6/5/2020
Fredrick P. VERIFIED CUSTOMER
I was told that I needed a very expensive repair to my truck because it had not been maintained properly. It was carbon build up on The fuel injection system and should have been maintained at 30k, 60k, 90k, 120k. I have Regularly maintained this vehicle at this establishment since I bought it from there never once was it mentioned to me that this maintenance needed to be done or that they wanted to do it. I now have a $900 bill for something that should have been done regularly. I was also charged $121 today to diagnose this problem. We also did the hundred thousand mile maintenance with this company. And at that time did everything that was recommended . I am obviously not happy about this.
6/4/2020
Melody S. VERIFIED CUSTOMER
Very happy with the service! John was very knowledgeable and professional!! Loved the service!!
6/4/2020
Brenda C. VERIFIED CUSTOMER
I go to Danville rather then Urbana- you are all worth the drive.
6/4/2020
Kayci S. VERIFIED CUSTOMER
I was there for 2 hours and was told as I was checking out that he should have informed me of my options because submitting my information for a tire claim. The guy that checked me out was very nice and honestly everyone else in the office besides the man that helped me with my car. I was offered 2 car wash tickets, which was nice.. but I still am submitting this review so hopefully the guy that helped me gets talked to about communicating with the customers throughout the service.
6/3/2020
Donald B. VERIFIED CUSTOMER
Well pleased
6/3/2020
Brian W. VERIFIED CUSTOMER
He was very helpful and it was a pleasure to interact with him.
6/3/2020
Amy P. VERIFIED CUSTOMER
Always great service
6/2/2020
Dennis K. VERIFIED CUSTOMER
10-4
5/30/2020
Jack M. VERIFIED CUSTOMER
Was surprised none of your employees were not masked. In today’s climate I had hoped your dealership would have treated the customers with a little care and respect for everyone’s health.
5/29/2020
Gary H. VERIFIED CUSTOMER
The team is great! I was in and out to 30 minutes
5/29/2020
Tracy A. VERIFIED CUSTOMER
Thank you!!!
5/29/2020
David S. VERIFIED CUSTOMER
Toyota of Danville ROCKS! I have been a very happy customer for 10 years!
5/27/2020
Michael B. VERIFIED CUSTOMER
They did not put the dash together when they finished. The pieces were in the back seat and I had to do it. I was home before noticing it (45 minutes away). Not very satisfied at all.
5/27/2020
Julie P. VERIFIED CUSTOMER
No problems...very professional.
5/22/2020
Tracy A. VERIFIED CUSTOMER
Thank you for helping to make my new Highlander perfect for us!!
5/21/2020
Rose H. VERIFIED CUSTOMER
Staff was professional and it did not take long for the service to be completes.
5/21/2020
Joyce W. VERIFIED CUSTOMER
Thanks for being such a wonderful dealership!
5/21/2020
Tammy . VERIFIED CUSTOMER
Everyone is always very nice....I just have one question, could I get a text reminder incase I forget to schedule my oil change....Thank you ????
5/21/2020
Lori S. VERIFIED CUSTOMER
Met with one of your sales team, Dylan Waskowiak, who was very pleasant and showed me some new and used Toyota’s so he has an idea of what I like and can reach out to me if something comes in he thinks I might be interested in trading my Avalon. Thank you for getting back to me so promptly about the recall on seat belts and airbags.