Everyone is always very kind and respectful when I bring my vehicle in for services
12/10/2023
Kirsten R. VERIFIED CUSTOMER
Logan was very accommodating , understanding, and kind. He kept us informed throughout the week and always called prior to doing anything to ensure we were ok with it. We very much appreciated his service, he went above and beyond to be great. Thank you so much!
12/9/2023
Sally T. VERIFIED CUSTOMER
Thank you so much for helping me with my vehicle. I really appreciate your kindness and understanding.
12/7/2023
Evelyn W. VERIFIED CUSTOMER
As always good service and great communication. I appreciate the care I receive with my car and with me treating me as your family member! GOOD JOB!
12/6/2023
Thomas W. VERIFIED CUSTOMER
Great people in the service department! Very helpful and take the time to explain the problems. HONEST SERVICE!!
12/5/2023
Roger M. VERIFIED CUSTOMER
Great service. Very friendly and fixed car quickly. Thank you all the staff are great.
12/2/2023
Jeffrey S. VERIFIED CUSTOMER
All ways have a great experience with the service department. They are always very polite, keep you informed of what is going on with your vehicle and always tell you the cost before they do any work
Very satisfied with the service department.
11/26/2023
Tammy W. VERIFIED CUSTOMER
Everyone was very attentive and helpful
11/24/2023
Steven N. VERIFIED CUSTOMER
Raine was great and kept me updated with the status of my vehicle!
11/18/2023
James S. VERIFIED CUSTOMER
Every thing is good Danville Toyota is great I will never give the crooks at Napleton Toyota in Urbana any of my business nor would I recommend Napleton to anybody they are ripping off their customers by up chargeing over msrp on parts and service they need to have their franchise pulled by Toyota they have ruined the reputation of the best car company in the world
11/17/2023
John L. VERIFIED CUSTOMER
Logan and the whole Toyota team were very knowledgeable, friendly helpful and patient with a sometimes confused old man. LOL. They always deliver the best service. It is a joy to work with them. Toyota carries the best products and services. I will be back many times in the future. Thanks for a job well done.
11/17/2023
Randall R. VERIFIED CUSTOMER
Service was excellent! Thank you!
11/17/2023
Patrick E. VERIFIED CUSTOMER
Great service
11/17/2023
John R. VERIFIED CUSTOMER
Wrong part 3 trips later issue finally resolved you tell me how disatisfied you would be an this is no reflection on Logan he had nothing to do with it
11/17/2023
Michael P. VERIFIED CUSTOMER
Thank you!
11/16/2023
John E. VERIFIED CUSTOMER
I was satisfied with the ECM update. I only hope that by replacing the O2 sensor we lose the check engine light and the cruise control goes back to working. And also that the traction control light goes out
11/12/2023
Jayne G. VERIFIED CUSTOMER
Great service! Done quickly!
11/12/2023
Margaret H. VERIFIED CUSTOMER
Te
Tech was very pleasant, timely and efficient.
11/10/2023
Andy W. VERIFIED CUSTOMER
Great service and very friendly staff
11/10/2023
Sue M. VERIFIED CUSTOMER
Went to make an appt on Tuesday around 4p.m. was given appt for next morning. Received diagnostic call by 10:30. Parts were ordered and service completed by 3:00. Thank you for your quick service.