The individual handling my maintenance was not very nice he was overwhelmed by to many things coming at him at once I think he is a good person but don’t use a strong voice or language at me I don’t like being treated that way because it creates a reaction that I don’t want to bring anything else to your business
4/26/2025
Joshua A. VERIFIED CUSTOMER
Nothing like coming in for a recall you have to pay for . I will never come back to Toyota of Danville again. Especially the service department that has **** me twice on the same vehicle.
4/26/2025
Joel C. VERIFIED CUSTOMER
Jose does a great job looking after my tundra and my wife’s Highlander we both appreciate him a lot
4/22/2025
Candice C. VERIFIED CUSTOMER
They did not fully check my car to see what was wrong with it. Ran a diagnostic on it and that’s it. There a mechanic shouldn’t they be checking other things as well. And the warranty I bought from you is garbage. So I had to pay for that it was not covered . My husband and I and my son have bought 5 vehicles in 12 years I promise I’ll never buy another. I’ve had to replace the brakes and rotors the 2 nd day of having the car . Your shop said it was just dirt. Took it to a brake shop and ithey fixed it Cost me 500 dollars. I’ve had to replace 3 tires and 5 lug nuts. Warranty covered nothing.
4/22/2025
Eric M. VERIFIED CUSTOMER
Service was great as always. Thanks!
4/17/2025
Blake C. VERIFIED CUSTOMER
They kept rotating my tires every oil change without aligning them or telling me they didn’t align them so now I have wore through a set of tires in less than 6 months. They act like it’s no big deal and I should’ve known that. How would I know that they were rotating without aligning?!?! I am not a mechanic.
4/17/2025
Amanda B. VERIFIED CUSTOMER
Always a great customer service experience.
4/15/2025
Kayla C. VERIFIED CUSTOMER
Fast and excellent service as always!
4/13/2025
Nello F. VERIFIED CUSTOMER
Yes very excellent service he is very excellent in service great job.
4/12/2025
Adison K. VERIFIED CUSTOMER
Very quick service! Super helpful and explained the new paperless process and the videos were awesome!
4/11/2025
Esther Q. VERIFIED CUSTOMER
I still have to take it back to get parts fixed that should have been fixed in the first place...
4/10/2025
Nolan Z. VERIFIED CUSTOMER
Jose kept me updated on the progress of my truck. It was completed quicker than I thought. I was expecting around three days with insurance and parts. Thank you Jose and Toyota of Danville!
4/9/2025
Kenneth H. VERIFIED CUSTOMER
Ok
4/8/2025
Lawrence H. VERIFIED CUSTOMER
Very helpful.
4/8/2025
Josh M. VERIFIED CUSTOMER
Jailyn was very kind and respectful and explained every very thoroughly. Incredibly helpful!
4/6/2025
David M. VERIFIED CUSTOMER
Service was great and everyone was courteous and helpful. I like that this dealership has a wide variety of vehicles including motorcycles and golf carts.
4/5/2025
Brenda S. VERIFIED CUSTOMER
I have always been satisfied with both the employees and the service.
4/5/2025
Jacqueline R. VERIFIED CUSTOMER
Great service by Cliff and Lauren
4/5/2025
Cassandra T. VERIFIED CUSTOMER
Cliff explained what I didn't understand, offering options as well.
4/4/2025
Shaun T. VERIFIED CUSTOMER
Everyone in the service dept was helpful and very respectful. Job well done.. this is why I’ll be back