I brought my car in for a oil change and an update. Service rep told me it would be about an hour and a half. At three hours I called they said the update was taking longer. At four hours with them having My car I got a ride back to the dealer. They still hadn’t done the update so I had to wait for the another half and hour for my car
11/19/2019
Cynthia S. VERIFIED CUSTOMER
Good service
On time
Professional help
11/19/2019
Mark P. VERIFIED CUSTOMER
Quick service
11/18/2019
Rovina J. VERIFIED CUSTOMER
Leon rendered an excellent customer service that meets beyond my expectations.
11/18/2019
Lee B. VERIFIED CUSTOMER
Thank you.
11/18/2019
Kim . VERIFIED CUSTOMER
Great team. Staff is very helpful
11/18/2019
Liesa H. VERIFIED CUSTOMER
I appreciated your attention to detail and your thorough explanations.
11/17/2019
Carol O. VERIFIED CUSTOMER
I have gone to Honda Fairfield for a very long time. I had an Accord that I purchase second hand until I decided I needed
A new car so in 2005 I got a brand new CRV I’m still driving it and its in great shape thanks to your great service dept. I have delt with most of them and Each one was kind and knew what they were knowledgeable. I now live in Pleadant Hill but I still drive to Honda Fairfield. I trust your whole crew. Thanks for being there when I need you guys
11/17/2019
Patrice C. VERIFIED CUSTOMER
You were awesome as usual. I always enjoy your personalized service.
11/17/2019
Marian C. VERIFIED CUSTOMER
Service light came on and I’m very conscious about my car. Stopped at your facility and was met by a very courteous employee. Saw the light on the dash and explained what I needed. The work was completed in about an hour. I’ll be back.
Thank you
11/16/2019
Joe P. VERIFIED CUSTOMER
Leon, is an excellent service provider, he is very knowledgeable and communicates effectively, in a way that can be clearly understood. I will continue to bring my Toyota the Honda, due to Leon customer service. Joe
11/16/2019
Monica G. VERIFIED CUSTOMER
Joshua Bateman is a great listener.
He was kind and understanding. We
are very pleased with his Professio-
nalism, and the work that was done
on our car!! Jason Tapaoan was very
kind and friendly also. I asked if he
Knew of a good Mom & Pop Restaurant
my husband and I could go to. He told
me about Crepes and More! We feel very
pleased with the Service we received at
Steve Hopkin’s Honda????????!!
Sincerely,
The Guzman’s
11/16/2019
Maricela T. VERIFIED CUSTOMER
Thank you
11/16/2019
Elena O. VERIFIED CUSTOMER
Very efficient service
11/16/2019
Liz M. VERIFIED CUSTOMER
I really liked him he was very nice and kept me informed on the vehicle and picking it up was easy thank you
11/16/2019
Linda S. VERIFIED CUSTOMER
I really appreciated the excellent service and advice on my Honda. I really enjoyed taking my vehicle there. Very professional and great work
11/16/2019
Mauricia W. VERIFIED CUSTOMER
I am more satisfied with every visit! This place is amazing and I have always been served well and with respect! Joshua took care of my auto needs perfectly. I am happy to recommend this dealership to anyone I know!
11/15/2019
James M. VERIFIED CUSTOMER
Many thanks again Ed!
11/14/2019
Alan A. VERIFIED CUSTOMER
Thank you! Love bringing my van to you! Wonderful service with a smile !!!