Josue was thorough, caring, and had great attention to detail. He made my Service experience easy and I trusted my car was in good hands. He is a positive and knowledgeable "front face" of the dealership!
9/18/2021
Dean P. VERIFIED CUSTOMER
Service was fast! Quoted 2-2.5h, done in 1, and on a Friday afternoon too.
9/18/2021
Sherie Ann. VERIFIED CUSTOMER
Lack of customer service.
9/18/2021
James . VERIFIED CUSTOMER
Richard was awesome!! He just gained a permanent customer for all of my service needs!!
9/18/2021
Melissa P. VERIFIED CUSTOMER
Omar is always super friendly and thorough. I appreciate his communication! Thank you!
9/18/2021
Pamela O. VERIFIED CUSTOMER
Car needed to stay an additional day to complete the work. No call on day 2 to update as to the status of the service. I called at 4:00 pm to find it was nearly done, but was able to pick it up due to our schedule. Jose arranged for the car to be delivered the following morning. Whoever delivered it parked with the car facing the wrong direction on the road.
9/18/2021
Bradley D. VERIFIED CUSTOMER
Josue was professional, courteous, and communicated well. He was very helpful and got me back on the road in a timely matter. He presented all my options to me in a way that was informative and clear.
9/17/2021
Colleen B. VERIFIED CUSTOMER
Very excellent service from Josue. Thank you.
9/17/2021
Gregg . VERIFIED CUSTOMER
To much to even write the past two times I was not happy
9/17/2021
Eric M. VERIFIED CUSTOMER
Richard Correa in service was very professional and kind. He made recommendations beyond what I brought my car in for. I graciously declined and he didn’t try to press me to accept the additional services, which I appreciated. I also spoke to Todd Holdren in Finance and Cassandra Monroy in Sales on different matters. They were both extremely helpful and friendly. Great team at Norm Reeves Honda in Vista!
9/17/2021
Jackson W. VERIFIED CUSTOMER
Expedient and professional
9/17/2021
Tamara E. VERIFIED CUSTOMER
I had to drop my car off after hours for emergency service with no appointment. Jessica reached out first thing to make sure she understood the problem,communicated consistently with updates and went above and beyond to get my car serviced and back to me that day. She rocked.
9/17/2021
Alejandro R. VERIFIED CUSTOMER
Service was amazing and all the employees were kind especially Omar. I'm looking forward to my next service.
9/16/2021
Stan Q. VERIFIED CUSTOMER
Omar and the team are fantastic
Omar goes above and beyond and is always on top of everything
Best experience I ever had at a dealer service center
I am now a customer for the life of my car thanks again Omar!!
9/16/2021
Christine A. VERIFIED CUSTOMER
Omar always goes above and beyond when I bring my vehicle in for service. I appreciate him, and he is a perfect example of exceptional customer service.
9/16/2021
Joaquin M. VERIFIED CUSTOMER
I go to norm reeves Honda because of omar. He is the best. He does a great job of explain any issues with the car.
9/16/2021
Cynthia . VERIFIED CUSTOMER
Please call to discuss.
Cynthia Fenimore ****-****-xxxx