Ernesto was a fantastic service advisor and I would absolutely trust him with my car again. He was very knowledgeable and helpful and I appreciated his excellent communication in keeping me updated about my car.
5/20/2022
Vanessa M. VERIFIED CUSTOMER
Omar was very nice and helpful got my car fix in less than two days!!!
5/20/2022
Sam D. VERIFIED CUSTOMER
Thanks to Richard for a job well done. I will be sure to provide recommendations to the dealership.
5/19/2022
Elihu R. VERIFIED CUSTOMER
Great team at Norm Reeves Vista
5/19/2022
Miguel B. VERIFIED CUSTOMER
He treat me berry Profetional service I Am berry Satifice with great service tank You Appreciated
5/19/2022
Linda C. VERIFIED CUSTOMER
Omar is the best ambassador Norm Reeve’s could hope to have on their team. I’ve not met him prior; however, his welcoming warmth and genuine desire to exceed every expectation of efficient, thorough personal service was extraordinary. I’ve led large national sales teams for a Fortune 500 company and I would hire him in a heartbeat with no experience in the product sector. You CANNOT teach that level of commitment to the company mission. The product matters naught.
Omar is a gem and should be mentoring those coming behind him. The business that doesn’t put his talents to work is missing a unique and extraordinary opportunity to set themselves apart from the competition.
Corporate malpractice is the corollary. He is obviously proud of his time at Honda. My advice…unsolicited: Don't lose him. Employees of his caliber are rare, if not extinct in his generation.
Thank you for the opportunity to recognize him in this small way.
Much success going forward.
5/19/2022
Debi . VERIFIED CUSTOMER
Excellent service. Ernesto explained everything thoroughly gave me options and then proceeded to provide outstanding service. I will definitely come to Norm Reeves Honda for my needs for my car from now on
5/19/2022
Jared H. VERIFIED CUSTOMER
Thank you for the help Ernesto!
5/19/2022
Terry M. VERIFIED CUSTOMER
Very good at explaining the recommendations of repairs my care needs. The Lyft ride to and from my house was an added bonus so I didn’t have to wait at the dealership while my car was being serviced.
5/19/2022
Gerald P. VERIFIED CUSTOMER
Exceptional customer care on Ernesto’s part.
5/18/2022
Connie P. VERIFIED CUSTOMER
Ernesto was very patient answering my many questions. He showed concern that my friend was taking a long time coming to pick me up. He took the time to dhow me how my window wipers worked. He always had a pleasant manner.
Connie P
5/18/2022
Nicole S. VERIFIED CUSTOMER
Thank you
Excellent Customerservice by all
Employees! Friendly, quick, great communication
5/18/2022
Lorraine C. VERIFIED CUSTOMER
Jessica was very professional and made sure to explain the service I would be receiving. She was also very friendly and I much appreciate her friendliness
5/18/2022
Sid H. VERIFIED CUSTOMER
Ernesto = the best
5/18/2022
Thomas S. VERIFIED CUSTOMER
Quick and Easy
5/18/2022
Gerardo A. VERIFIED CUSTOMER
Service 1 to 10. 10
Raid was perfect and convenient. 10
Quality inspection. 10
5/18/2022
Janiel T. VERIFIED CUSTOMER
Ernesto was extremely professional and honest. Outstanding customer service!
5/18/2022
Luz B. VERIFIED CUSTOMER
Very good customer service.
5/17/2022
Jared B. VERIFIED CUSTOMER
Richard worked very well with us and was able to communicate in a timely matter. Very professional. We always have great experiences with Honda and the service that we receive. Keep up the good work.
5/17/2022
Daiwei S. VERIFIED CUSTOMER
My service advisor is Jessica Johnson. She’s very helpful to arrange everything during the process.