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Real Reviews from VERIFIED CUSTOMERS
Shawn S. VERIFIED CUSTOMER
Ernesto gave us a great service. Thank you
5/23/2026
Mitchell C. VERIFIED CUSTOMER
Ernesto was a total pro!
5/23/2026
Frank T. VERIFIED CUSTOMER
Very satisfied with Ernesto service.
5/23/2026
Cathy H. VERIFIED CUSTOMER
Bryan was great. Explained everything as he went. I’ll be back.
5/23/2026
Marcel C. VERIFIED CUSTOMER
My sales rep came out to tell me he was going to lunch amd someone would be right with. I had an appointment scheduled for 12:20. I sat in the drive up for 25 mins before someone came to help me. The gentelman that came to help me was super helpful. I did explain that i was kind of frustraided with the wait and explained I was in kind of an hurry. I for got his name. But he definitely went out of his way to make sure I was taking care of. I appreciate him doing that. He made my experience a lot better.
5/23/2026
Robert R. VERIFIED CUSTOMER
As a walk in, appreciate the quick service on my car. Great job Ramez!!
5/23/2026
Juan M. VERIFIED CUSTOMER
Hannah was great. She was helpful and friendly. Glad you guys have finally filled the service desks with people that actually want to be there. 100 % satisfied.
5/23/2026
Lisa M. VERIFIED CUSTOMER
Ernesto was very thorough to explain what each code meant, why it may or may not be necessary and which was most important. He heard me about a recent sales experience and took ownership of my experience to make it better even though it was not even a service issue. Thank you Ernesto.
5/23/2026
Osmar E. VERIFIED CUSTOMER
Brandy was very helpful , throughout the whole process , communicated everything. Even with the added on devices she was able to find out if it could be done that day or reschedule for another day .
5/22/2026
Nancilee S. VERIFIED CUSTOMER
Brandy helped us today and she was very knowledgeable & informative, she explained everything and prioritized what was needed for our CRV. I love coming here, I never feel pressured and everyone is so helpful. John the service manager has hired a great team of people! I would highly recommend Norm Reeves dealership to anyone!
5/22/2026
Valentyn S. VERIFIED CUSTOMER
All good, everything done quickly, all requests addressed
5/22/2026
Eleanor D. VERIFIED CUSTOMER
Brenden was very kind, he explained that my CRv needed no further servicing at this time, but would need inerior and exterior filters at the next servicing. He was very professional.
5/22/2026
Mary W. VERIFIED CUSTOMER
Thank you, Hannah, for making the appointment a pleasure.
5/22/2026
Jonathan B. VERIFIED CUSTOMER
Brenda was super professional but also super personable . Great hire !
5/22/2026
Eddy E. VERIFIED CUSTOMER
Hannah was amazing. She was super detailed and went above and beyond. I’ll definitely be coming here for all my Honda needs
5/22/2026
Paul S. VERIFIED CUSTOMER
Service was very good ????.
5/22/2026
Greg H. VERIFIED CUSTOMER
From moment I brought the car in I was made to feel as though I had done something to the car. Communication was poor and I did the research to figure out what was wrong with the car. Clearly no desire to provide quality customer service. At this point I don’t know that I will return to your dealership. Truly a terrible experience.
5/22/2026
Sara A. VERIFIED CUSTOMER
So nice!
5/22/2026
Stacey M. VERIFIED CUSTOMER
Ramen was great!
5/22/2026
Lupe O. VERIFIED CUSTOMER
Ernesto was very professional and attentive. I was very happy with the service that was provided. Thank you.
5/21/2026