Jesse was a great service advisor. He kept me updated throughout the morning and my car was repaired. Timely and the service was great.
5/13/2025
Chris B. VERIFIED CUSTOMER
Service was good
5/13/2025
Ted M. VERIFIED CUSTOMER
Ernesto's customer service was excellent. Kept us informed the whole way. Definitely a value member of your team.
5/12/2025
Renee R. VERIFIED CUSTOMER
Jesse was so friendly..helpful and courteous…Fabulous service as always..The Best!
5/11/2025
Berenice M. VERIFIED CUSTOMER
Great service, very attentive to details of what my car got done
5/11/2025
Mark J. VERIFIED CUSTOMER
Im fortunate to have my selling dealer available to work on my 2022 Ridgeline. I appreciate the professionalism and care I receive when having service done on my truck. I give 5 stars to their service department!
5/11/2025
Violet L. VERIFIED CUSTOMER
We really appreciate Ernesto's professionalism and great customer services.
5/11/2025
Adriana H. VERIFIED CUSTOMER
Extremely helpful and efficient
5/11/2025
Katie R. VERIFIED CUSTOMER
I was happy with with how quick it all was and that my AC works now. But sad at the lack of detail they put into going over their work. There were parts that weren’t clicked into place that I had to fix. One of those being a part that was under my gas peddle preventing me from pushing it down. Also left my steering wheel dirty and my hands has black stuff on them…
5/11/2025
Kelly H. VERIFIED CUSTOMER
Jesse is friendly, knowledgeable and always makes me feel comfortable with my car repairs.
5/11/2025
Wendy L. VERIFIED CUSTOMER
Great and fast customer service.
5/11/2025
Erin J. VERIFIED CUSTOMER
Ariel was incredible helpful throughout our entire process. So grateful for her help and coordination.
5/11/2025
Denise S. VERIFIED CUSTOMER
I’m very grateful that Ariel and Jesse pointed out my front tires are unsafe to drive!! if they had not shown me their finding, I would’ve been on a trip to Los Angeles tomorrow morning and probably had a major issue with a tire blowing out with it being as worn as it is. I’m now scheduled to have the front tires replaced at 7 o’clock Saturday morning, May 10.
5/10/2025
Paul N. VERIFIED CUSTOMER
Jesse was so awesome and welcoming even tho I was 25 mins early to my appt he helped me right away and got me going. Very enjoyable to talk to, was my first time at Norm Reeves Honda and I’ll definitely be coming back!
5/10/2025
Kelly H. VERIFIED CUSTOMER
Great customer service from Jesse, as usual.
5/10/2025
Beverley G. VERIFIED CUSTOMER
Sal was easy to understand what was going on.
5/10/2025
Rosa D. VERIFIED CUSTOMER
Ernesto was great to work with, I felt like he was upfront and honest with what was required to get my mother’s car running safely. Work was done in a timely matter. Thank you guys