Hannah Martinez is great and provided us with great customer service experience in the maintenance of our 2014 Honda CRV. She is very thorough and responsive that we hope to have her again as our service advisor on our next visit to Norm Reeves Honda in Vista.
6/25/2025
Frederick C. VERIFIED CUSTOMER
Always happy with the level of customer service.
6/25/2025
Tracy J. VERIFIED CUSTOMER
John was on it and got my service work done in a timely manner. He was clear about what my options were.
6/25/2025
Jason F. VERIFIED CUSTOMER
Ernesto’s great. awesome customer service, accurate, honest and upfront with services and timing for work completed. everything was good.
6/25/2025
Rudy G. VERIFIED CUSTOMER
Service agent was professional and polite. Vehicle was completed on time.
6/25/2025
Maureen M. VERIFIED CUSTOMER
My service advisor was John , he was very understanding and detailed with answering all my questions. I felt very comfortable with my decision going forward with having my car serviced with Honda . I’m so blessed to receive such highly professional and honest service. Thank you
6/25/2025
Negeen M. VERIFIED CUSTOMER
She is the best reason this service department is entrusted. She deserves to be acknowledged and celebrated!
6/25/2025
April C. VERIFIED CUSTOMER
Ernesto was fantastic and had an upbeat positive attitude.
6/25/2025
Maureen P. VERIFIED CUSTOMER
Very satisfied thank you
6/25/2025
Jill . VERIFIED CUSTOMER
Ernesto was great communicator. Very professional. And his team mate helped cash us out when we got there during his lunch. Very pleased
6/25/2025
James G. VERIFIED CUSTOMER
Ernesto was an excellent service provider and very nice ans understandable
6/25/2025
Dwight V. VERIFIED CUSTOMER
Service Department exceeded expectations!
6/24/2025
Jeff R. VERIFIED CUSTOMER
Hannah, went out of her way to check on the status of my car.
6/24/2025
Melvin B. VERIFIED CUSTOMER
Nothing at this time.
6/24/2025
Marilyn B. VERIFIED CUSTOMER
Ernesto is the best. You are lucky to have him there.
6/24/2025
Linda G. VERIFIED CUSTOMER
Que de muy contenta por qué la atención que me brindó Ernesto fue de calidad y me explicó lo que iba hacer con mi carro gracias
6/24/2025
Heriberto . VERIFIED CUSTOMER
I just said you guys are awesome very professional. Ernesto is a very nice guy
6/24/2025
Andrew M. VERIFIED CUSTOMER
John is an absolutely fantastic worker. He needs to be commended and promoted right now. He was so helpful and patient while working with me through a tough problem I was facing with my car. He explained everything thoroughly and ensured I was taken care of. I was at the dealership for three hours and he kept checking on me and updating me as much as possible, even offering me beverages and snacks. He gave me his card and told me he would be in contact to ensure a bigger problem I have with my insurance is going to be handled. John is by far the best employee I have had help me in my many visits to the Vista Norm Reeved location. I have been coming there for years. Promote John as soon as possible. He deserves it.
6/23/2025
Bertha C. VERIFIED CUSTOMER
The best service!!
6/23/2025
Omar C. VERIFIED CUSTOMER
Love our representative Jessica Johnson she is very professional and communicative..