I thought I let both the person I scheduled the appointment with and the person who checked me in that I got off work at 5pm and would head down to pick up the car after that. I got a text that the dept would close at 5 (door and website says 5:30pm), so I called the number. When I scheduled the appointment I was on hold for a long time, and I didn’t have time to do that while working so I left a voicemail letting you know I’d be down at 5:30. Nobody called me back. Not super thrilled.
6/15/2021
Sarah D. VERIFIED CUSTOMER
Rachel is always helpful in understanding what my car needs.
6/14/2021
Susan B. VERIFIED CUSTOMER
Had to return after my visit to have something on my inspection explained to me.
6/14/2021
Monica D. VERIFIED CUSTOMER
Thank you for being so nice. Great customer service! ?
6/14/2021
Helen M. VERIFIED CUSTOMER
Thank you!
6/11/2021
Carol K. VERIFIED CUSTOMER
Very helpful
6/11/2021
Julie B. VERIFIED CUSTOMER
We love Tyler Honda.
6/11/2021
Carlos D. VERIFIED CUSTOMER
The service writer and technician were transparent through the process; Roger was a personable and courteous driver; Jesse explained the benefits of having the trans flush and computer update done at a Honda dealership. My wife and I are pleased with the service and look forward to future services being done at your dealership. Thank you!
6/11/2021
James B. VERIFIED CUSTOMER
Rachel did a fantastic job!
6/9/2021
Ledeniaa F. VERIFIED CUSTOMER
Very accommodating and respectful. I always call her for any service I need.
6/8/2021
David J. VERIFIED CUSTOMER
The service was prompt and efficient.
6/7/2021
Anthony P. VERIFIED CUSTOMER
Very professional prices were excellent and service was timely. Unlike basket Honda which cuts corners, did not replace my oil filter during a change, or over charge me, 100 dollar mark up for same break job for basket. Best shop in 100 miles will continue to drive an hour to take both my vehicles there.
6/4/2021
Roque M. VERIFIED CUSTOMER
Learned truth about what service invoice states. Will help me with decisions.
6/3/2021
Sandra S. VERIFIED CUSTOMER
Rachael is always wonderful to deal with
6/3/2021
Jesse W. VERIFIED CUSTOMER
Suburb!
6/3/2021
Cindy W. VERIFIED CUSTOMER
Rachael is always excellelnt.
6/1/2021
Brandi E. VERIFIED CUSTOMER
She is amazing!!!
6/1/2021
Fern G. VERIFIED CUSTOMER
The tire lamp came on when driving home after service, and is still on. Why would this be when I just had the tires rotated?
Thanks,
Fern G