Car was not washed, even though I asked at least 4 times.
Also was only looking for oil change and top off of liquids, which I stated repeatedly as well, but….
12/8/2024
Felicia A. VERIFIED CUSTOMER
Michael Fernandez gave me ggreat service!
12/8/2024
Dustin W. VERIFIED CUSTOMER
Great service, everything clearly explained, no hassle, will come back because of the great customer service.
12/8/2024
Jiselle H. VERIFIED CUSTOMER
I’ve been seeing Arbenz anytime I can for the last 6 years. He’s always taken care of me and my car. He squeezed me in today and took care of my low tire pressure and will be helping my sister next Monday. Arbenz foreva
12/8/2024
Lawrence C. VERIFIED CUSTOMER
Great communication and great customer service. A+ service and will look forward to using your services again.
12/8/2024
Sanaz Z. VERIFIED CUSTOMER
Very good description of the job they did for me
12/8/2024
Anne P. VERIFIED CUSTOMER
GERARDO saw that my car was finished on the time I was promised. Thank!
12/7/2024
Kajsa S. VERIFIED CUSTOMER
Luis was very helpful! He was very thorough in explaining my report and available opinions! Super glad that I was assisted by him!
12/7/2024
Jeanie T. VERIFIED CUSTOMER
Would like to express my sincere gratitude for the excellent service I received during the recent repairs on my car. As always Arbenz professionalism, courtesy and expertise made the entire process smooth and stress-free. The thoroughness with which Arbenz diagnosed the issues and the quality of the repairs exceeded my expectations.
Thank you once again Arbenz for the excellent service.
12/7/2024
Susie V. VERIFIED CUSTOMER
Nate was very professional, knowledgeable And courteous in taking care and having my 2016 Honda CRV serviced. I came in for an oil change, and the cost was more than what I had expected. But I went ahead and got it done. I’ve owned several Hondas and Norm Reeves has always serviced them.
12/7/2024
Nancy A. VERIFIED CUSTOMER
Quick sign in upon our arrival. Communications excellent. Service was completed in the time told and we were notified when the car was ready to pick up. Glad we are having our Honda CRV serviced at Norm Reeves in Irvine.
12/7/2024
Pamela S. VERIFIED CUSTOMER
Thank you Jorge for getting the oil change done so quickly! Great service!
12/7/2024
Joseph C. VERIFIED CUSTOMER
Go Vikings!!!
12/7/2024
Marife D. VERIFIED CUSTOMER
Excellent job
12/7/2024
Dustin S. VERIFIED CUSTOMER
Luis took great care of me and offered a loaner car. Even tho I didn’t need one I was glad to know I had the option. He covered every detail and I appreciated his calm, alert and helpful energy. Thanks!
12/7/2024
David B. VERIFIED CUSTOMER
Only thing was I didn't get a copy of the inspection report.
12/7/2024
Christine Diane. VERIFIED CUSTOMER
Mayhieu took care of everything for me! He's amazing. Thank you. I am satisfied with the service
12/7/2024
Kyra M. VERIFIED CUSTOMER
Luis is very kind and extremely helpful. He explains everything thoroughly and gives you different options as well. 10/10 would recommend Luis and Norm Reeves Honda in Irvine
12/6/2024
Alberto P. VERIFIED CUSTOMER
The reason I bring my car to the dealership in irvine is because Brandon is a really good person to work with and he, takes care of all of my needs