Do not feel the root cause of problem was determined the first time the car was serviced for the air conditioning issue and the condenser fan was replaced without needing it. The real problem was the compressor.
6/18/2021
Oliver Y. VERIFIED CUSTOMER
Great service
6/18/2021
Robin S. VERIFIED CUSTOMER
I am very happy with the service I received. I was made aware that sometime in the future, that my brakes would need service. Dominick always gives great service!
6/18/2021
Richard K. VERIFIED CUSTOMER
Mitch was curtious and thorough with my car repair needs.
6/18/2021
Mark H. VERIFIED CUSTOMER
I always look to get my car washed. Hopefully now that the economy is getting backto normal, Honda will consider these. Also, my windshield has chips and only two days a week I can bring my car so that the guy that do that will take care of that. I don’t know about that, wish you consider hiring a guy to work on Saturdays.
6/18/2021
Robert D. VERIFIED CUSTOMER
Kevin was phenomenal!
6/18/2021
Christine H. VERIFIED CUSTOMER
Knowledgeable
6/18/2021
Kalyan S. VERIFIED CUSTOMER
Kevin was very thorough and a great customer centric attitude .
6/18/2021
Vincent L. VERIFIED CUSTOMER
Nathan did an excellent job and was very transparent. It felt that his energy was great and was able to get me in and out before his ETA. I appreciated him considering the value of my time.
6/18/2021
Eric S. VERIFIED CUSTOMER
Multiple issues.
6/17/2021
Kris S. VERIFIED CUSTOMER
Nathan was extremely helpful, was transparent about what he could try to do for the car and what he could not do (new car had several trim problems).
6/17/2021
Bradley C. VERIFIED CUSTOMER
Great experience!
6/17/2021
Karthick . VERIFIED CUSTOMER
It felt like a trap, when I called for A12 service, they gave a quote for $119. When I went there, the representative Nate kind of quickly spoke that he was taking authorization for additional $119 dollars, ONLY IF REQUIRED. When I asked why was I quoted just $119 on the phone, he said “was it a lady, we have offsite lady who does not know much details about A12 service”, that was shocking in many ways. Sounded discriminatory for one, two, why would you have someone who does not know much details on customer service to answer questions about pricing?
Finally, when I went back, I got a bill for $246, for a oil change. It felt pure rip off, and horrible customer service. I NEVER EXPECTED SUCH A TREATMENT FROM A HONDA DEALER. I have only heard good things about Honda dealers, this is my first time at this dealer. Literally felt like I was at a third rated dishonest mechanic shop and not at an authorized Honda dealer. I even told Nate that, I will raise this with BBB, plus the way he spoke”was it a lady” was so demeaning.
As a huge Honda fan, did not expect such a treatment from an authorized dealer.
Thoroughly Disappointed .
6/17/2021
Josefino Guiao. VERIFIED CUSTOMER
Great service!
6/17/2021
Kerry F. VERIFIED CUSTOMER
Always great service. Dominick was informative and helpful.
6/17/2021
Marie F. VERIFIED CUSTOMER
Mitchell was very friendly, helpful, and professional. He explained everything very well and answered all of my questions.