I was a little apprehensive to come back to this location after my last experience but Kevin was super helpful, checked in several times, and I really appreciated his service.
7/10/2021
John Y. VERIFIED CUSTOMER
Mark was great! Very friendly and communicative. Sent me a text and called me to tell me my car was ready. Wonderful job all around.
7/10/2021
Alexis M. VERIFIED CUSTOMER
It was great!
7/10/2021
Robert M. VERIFIED CUSTOMER
Mark was excellent.
7/10/2021
Randall L. VERIFIED CUSTOMER
I live next to LAX, and I drove to your dealership in Irvine, because it is worth it to me. Last time I was in, I noticed that Norm Reeves Honda Irvine could rent me a car while mine was being worked on. I took advantage of that offer, and it was better than I hoped for.
7/9/2021
W Michael. VERIFIED CUSTOMER
Ok thanks
7/9/2021
Philip T. VERIFIED CUSTOMER
Over and beyond as per usual with him!
7/9/2021
Shirley H. VERIFIED CUSTOMER
Nathan very patient answer my question
7/9/2021
Herman T. VERIFIED CUSTOMER
Keep up the good job
7/9/2021
Allison G. VERIFIED CUSTOMER
We were seen to timely(even though we were 30 minutes early to an appointment.) Mark was friendly as well as clear and concise in explaining the maintenance service on my vehicle. When additional parts were needed, he called and made sure I understood what was needed, why it was needed, and what may have happened. He went above and beyond in explaining and ensuring I understood. Everyone we interacted with was kind and friendly. We will return for future services.
7/9/2021
Kathleen L. VERIFIED CUSTOMER
My air conditioner part it’s supposed to be under warranty is back ordered for a month and I called three times to check on it and nobody would return my calls. I always got a voicemail no matter what time of day I left a message for the manager with my complaint and he didn’t even take the time to call me back he just had one of his reps call me back. Nobody seems to care since it a warranty issue and you’re not gonna make any money off of it.
7/8/2021
Earl B. VERIFIED CUSTOMER
Wonderful people throughout the organization.
7/8/2021
Cynthia A. VERIFIED CUSTOMER
Very friendly and courteous service.
7/8/2021
Sumesh B. VERIFIED CUSTOMER
Excellent support by Mark..!!
Thank you..!
7/8/2021
Josephine H. VERIFIED CUSTOMER
The person who help me was very helpful in all respects.
7/8/2021
Marcos M. VERIFIED CUSTOMER
Arbenz worked around my needs after putting him in a tough spot. Appreciate the professionalism and ability to turn around work in a day. No issues with service.
7/8/2021
Jared C. VERIFIED CUSTOMER
Mark is always great.
7/8/2021
Kiyomi C. VERIFIED CUSTOMER
Fast and efficient!
7/8/2021
Richard A. VERIFIED CUSTOMER
Excellent service with a quick turnaround. Thank you.
7/8/2021
Steven M. VERIFIED CUSTOMER
Mitch was great. Scheduling Service on the phone was easy. The mechanics worked quickly and efficiently