Nathan was very helpful and efficient, and very kind.
10/28/2021
Joseph H. VERIFIED CUSTOMER
Hello, my engine light was on and I had auto zone diagnostic the problem and found it as P0325, engine knock sensor, I called your store on Saturday the 23 of October for a quote of this problem. I was quoted by service was 355.99 for labor and 70.00 for sensor if needed and 22.00 for sub-wire. I decided to make a appointment for Monday 25. I arrived and was greeted by Matthew and explained why the engine light was on and I found (possible rodent in that location) I also told Matthew I had received a quote. Later that day I received call stating it will be 609.00 for labor and parts. I question Matthew on my pick up call about the pricing discrepancy and he didn’t know why until he looked at the notes. To me it looks I should have be charged 335.88 labor and 22.03 parts = 357.91 +tax. I’m not happy with the final charge of 449.57. I believe you should honor your quotes and the reimbursement is due.
10/27/2021
Giancarlo T. VERIFIED CUSTOMER
Very professional staff, nice staff experience
10/27/2021
Gregg Z. VERIFIED CUSTOMER
I love the fact that when I take my car in for service, that Mark is my “Honda Guy”. He always does a great job in treating me right and servicing my CRV in the best manner possible!
10/27/2021
Nicole R. VERIFIED CUSTOMER
Thank you Mitch for the hospitality service!
10/27/2021
Gregory M. VERIFIED CUSTOMER
Arbenz did an excellent job in assisting me. He quickly determined what was wrong with my car, immediately fixed one of the issues, then provided me with a rental car, while he checked out other features of the car to make sure they were running as they should. Called a few hours later saying the car was ready. And got me out of the service center in 5 minutes. He’s the guy I’ll go to each time I bring my car in. Great job!
10/27/2021
Lili N. VERIFIED CUSTOMER
Satisfied
10/27/2021
Linda W. VERIFIED CUSTOMER
Very courteous
10/27/2021
Guang C. VERIFIED CUSTOMER
very good experience
10/27/2021
Maryjean G. VERIFIED CUSTOMER
Mark was very accommodating in all my inquiries and very helpful in all my car problems. He even offered me the company's rental car which I've experienced the first time. I am very much satisfied with Mark's customer service skills. Highly appreciated and recommended. Thank you so much. God bless to all!.
10/27/2021
Thoroya Y. VERIFIED CUSTOMER
Mark was very helpful and friendly.
10/27/2021
Micah . VERIFIED CUSTOMER
Armando was such an incredible person to work with. He was kind and friendly and helped me out a ton!
10/26/2021
David A. VERIFIED CUSTOMER
Mark was friendly, courteous, professional, knowledgeable, and efficient. He is a worthy employee. Also, as a 79 year old, I appreciated that he wore his face mask in order to prevent the spread of Covid-19.
10/26/2021
Ada H. VERIFIED CUSTOMER
The service went fast and the price was reasonable. Would have loved coffee but I understand! ????
10/26/2021
Steve M. VERIFIED CUSTOMER
Excellent service
10/26/2021
Pauline E. VERIFIED CUSTOMER
Was fixed in a timely manner
10/26/2021
Robert B. VERIFIED CUSTOMER
Very friendly, courteous, knowledgeable and sensitive to my budget. Everything that keeps me coming back.
Thank you.
10/26/2021
Yohana S. VERIFIED CUSTOMER
Very good service
10/26/2021
Patricia H. VERIFIED CUSTOMER
Excellent
10/26/2021
Kathleen M. VERIFIED CUSTOMER
Great service experience. My car was ready before the promised time.