The team at Norm Reeves Honda Irvine took great care of me, as they always do. Kevin runs a great department!
8/27/2023
Rolando S. VERIFIED CUSTOMER
Keep up the goodwork
8/27/2023
Clay T. VERIFIED CUSTOMER
Mayhieu was great!! Very friendly and helpful and kept me informed about the status of my vehicle.
8/27/2023
Noh P. VERIFIED CUSTOMER
Everything was perfect. Great service and very friendly staff
8/27/2023
James N. VERIFIED CUSTOMER
Nicely done.
8/27/2023
Elizabeth H. VERIFIED CUSTOMER
My advisor was told my parts were received so I scheduled an appointment and waited on-site. It took 3 hours for the mechanics to tell my advisor that they did not receive all the parts needed to do the repair.
8/27/2023
Thomas R. VERIFIED CUSTOMER
Mayhieu was very helpful and knowledgeable of your products and services and made sure all of my concerns were met
8/26/2023
Salvador T. VERIFIED CUSTOMER
Fast and efficient service from Brandon
8/26/2023
Anthony S. VERIFIED CUSTOMER
Not at this time.
8/26/2023
David H. VERIFIED CUSTOMER
Brandon was great to work with. Explained items and services well.
8/26/2023
Scott E. VERIFIED CUSTOMER
Got me in and got me out quickly with my problem solved. Even showed me how to address it myself next time.
8/26/2023
Youna K. VERIFIED CUSTOMER
Nice,easy to understand,
8/26/2023
Rebecca D. VERIFIED CUSTOMER
He took a negative situation and turned it into a positive. Thank you
8/26/2023
Alexander M. VERIFIED CUSTOMER
Long helped me tremendously with my problem, I was worried my situation with my car was only to get worse, he not only properly assessed the situation but managed to get the problem corrected, he was professional, calming, and the best overall, literally made my day, I am personally coming back to the Irvine center for assistance. Long if you see this I personally thank you, you did a heck of a job. Extremely grateful for it.
8/26/2023
Long T. VERIFIED CUSTOMER
Matthews is a very good service advisor. He’s very nice and technical . He’s very helpful and explained well the work done. He provided customer with a very good car service. I would recommend him to other customers for handling and servicing your cars.
8/26/2023
Daniel C. VERIFIED CUSTOMER
Great job all around. Perhaps some training or guidance in your finance department in not selling the protection package on a vehicle that has 45,000 miles... Seems that is meant for new vehicles
8/26/2023
Steve H. VERIFIED CUSTOMER
Kevin was fantastic. He was able to turn a horrible experience with Delano into a positive one and I was able to walk away a satisfied customer.