When I arrived at the service drive up Matthew met me at my car. We discussed the items I was needing done to my car. Matthew Garrett was very helpful he even got into my car to show me how to fix one the issues. It was not as easy as he thought. He informed the technicians will look at it. When I returned later in the day we discussed the items that were done to the car. Matthew told me the way to change the status of the cruise control. And just like that. The problem was resolved. I was very happy that I had a resolution that was not expensive one. Thank you Matthew and good luck and best wishes on your future endeavors.
12/30/2023
Sai Sunil. VERIFIED CUSTOMER
Very helpful staff.
12/30/2023
Gayle C. VERIFIED CUSTOMER
Thank you
I like Norm Reeves Honda!
Thank you!
BC
12/30/2023
Martini T. VERIFIED CUSTOMER
????
12/30/2023
Stacy K. VERIFIED CUSTOMER
Thank you Alexander for your communication and service on my vehicle! You were so nice to work with. Have a happy new year!
12/30/2023
Busra U. VERIFIED CUSTOMER
He explained me the car issues very well.Thank you!
12/30/2023
Shivaraman I. VERIFIED CUSTOMER
Was promised a complimentary car wash but the same was not done.
12/30/2023
Merril M. VERIFIED CUSTOMER
Whoever did the actual detailing on my car did a fabulous job. The shuttle drivers were also very pleasant and careful.
12/30/2023
Kingsley A. VERIFIED CUSTOMER
None
12/30/2023
William Y. VERIFIED CUSTOMER
Excellent
12/30/2023
Patricia S. VERIFIED CUSTOMER
Thankyou to Matthew for waiting on me. I would always recommend him .
12/29/2023
Scott A. VERIFIED CUSTOMER
Five star service
12/29/2023
Mark C. VERIFIED CUSTOMER
I purchased this Odyssey from this location. Every time it’s required service the van has always gone back to this Honda dealership for all maintenance. I am very happy with the vehicle and extremely satisfied with the service I receive from Norm Reeves business. Thank you Long for all you help. See you next time.
12/29/2023
Hai L. VERIFIED CUSTOMER
Matthew was so professional! There was pressure up selling and he kept communicating with me on the repair. EXCELLENT!