Jacob was great, didn’t try to upsell me on anything I didn’t need. I appreciate the honesty and trustworthiness of Norm Reeves Honda
8/11/2024
Nestor C. VERIFIED CUSTOMER
Jacob James is very helpful, great customer service
8/11/2024
Heartley B. VERIFIED CUSTOMER
Gerardo was very professional and efficient. He quickly and thoroughly addressed my concerns with my car's daytime running lights. They were fixed the same day. Thank you!
8/10/2024
Sandra M. VERIFIED CUSTOMER
Mike is hard working and pleasant. He’s a fine addition to your attentive service team.
8/10/2024
Vera H. VERIFIED CUSTOMER
I know my car was a difficult diagnosis. But are Benz along with the service supervisor truly listened and found the problem. I know it can be hard to listen to customers frustrations. But they both showed exceptional patience.
8/10/2024
Evan L. VERIFIED CUSTOMER
Hello. I am dissatisfied because of a mechanical issue. All of your staff we're very helpful and provided outstanding service. Unfortunately, on my 2024 HRV none of my electrical charging Outlets are working properly. It appears that I only get three to five watts of charging at any given time, instead of the 20 watts of fat charging that is advertised. After researching the topic I see that most other people seem to be having the same issue. I do not even know if a fix is possible, but not having car charging available is highly inconvenient. I'm interested in making some type of formal complaint to Honda to request some type of recall if possible. Thank you for your friendly service, I just wish that my problem with charging could be fixed.
8/10/2024
Ryan K. VERIFIED CUSTOMER
JJ did great! I am unhappy with the civic AC warranty extension. The fact that not all parts were covered is extremely frustrating and makes me hesitate to buy a Honda again
8/10/2024
Joyce C. VERIFIED CUSTOMER
Arbenz was awesome and communicative throughout the whole process. The individual in the front was also attentive as well.
8/10/2024
James Christopher. VERIFIED CUSTOMER
Brandon was very nice and professional. I appreciate his service!
8/10/2024
Doretta S. VERIFIED CUSTOMER
Everything went well and car looks great
8/10/2024
Gary M. VERIFIED CUSTOMER
Great job
8/10/2024
Eric Y. VERIFIED CUSTOMER
Michael is candid, knowledgeable, and professional.
8/10/2024
Donna J. VERIFIED CUSTOMER
Jacob was competent and courteous.
8/10/2024
Warlito V. VERIFIED CUSTOMER
Very customer friendly and excellent service
8/10/2024
Mikhail F. VERIFIED CUSTOMER
Great service and care! Thank you Mayhieu Morales, premium experience with you.
8/9/2024
Devyn P. VERIFIED CUSTOMER
Delano was great to work with. He made the process of getting my car fixed very easy and was professional, friendly, and helpful every step of the way. I would love to work with him again for any other service that I need.
8/9/2024
Vena B. VERIFIED CUSTOMER
Brandon was great. Give him a raise
8/9/2024
Michael S. VERIFIED CUSTOMER
Jacob was Great ????! He answered all of our questions .
He communicated with us via text regarding any other services Issues that the service technician had found doing a routine maintenance.
Great Job,????
Thanks
Michael S