I was satisfied till the next day trying to drive and the tire pressure shows to be low
10/2/2024
Jason O. VERIFIED CUSTOMER
Irvine Norm Reeves is outstanding and they have excellent staff
10/2/2024
Patricia C. VERIFIED CUSTOMER
4 time and still not fixed yesterday dropped my car off at 730 am 2:30 pm I still did not get an update I felt forgotten 7 hours no update called them agent said he would check and call me right back 2 hours still no word I had to call them at 4:45 so now it’s beenn9 hours and he tells me they have to keep my car overnight to take the number off and check the wiring what were they doing for 9 hours this is unacceptable every time I’ve taken my car in it’s been hours with no updated
10/2/2024
Susan S. VERIFIED CUSTOMER
Excellent service-as usual. I appreciate Arbenz's attention to detail and thoroughness. I feel he really listens to the customer.
10/2/2024
Armand P. VERIFIED CUSTOMER
100% satisfaction
10/2/2024
Mehri W. VERIFIED CUSTOMER
Jacob was very professional and welcoming.
10/2/2024
Steve T. VERIFIED CUSTOMER
Great customer service
10/2/2024
Denise E. VERIFIED CUSTOMER
Jacob was very professional and attentive to my concerns and willing to
To resolve the issues. However, I am Not happy about the smudges on the interior material that could not be cleaned even from your detail department. Very disappointing to hear that this beautiful car can be faulty and be obvious to passengers riding in my car. I was not offered any solutions and that bothers me, dissatisfied.
10/2/2024
Morris H. VERIFIED CUSTOMER
Car was ready at the time promised and the car wash was a bonus.
10/2/2024
Lina B. VERIFIED CUSTOMER
He was very clear on what needed done. No surprises. He also expedited the work so I could get to my appt.
10/2/2024
Jamie Lyn. VERIFIED CUSTOMER
Arbenz is awesome!
10/2/2024
Joi W. VERIFIED CUSTOMER
The people that helped me were great. They work hard to please!!
10/2/2024
David C. VERIFIED CUSTOMER
Completely satisfied
10/2/2024
Albert L. VERIFIED CUSTOMER
Stop pushing unnecessary maintenance
10/2/2024
Reynante C. VERIFIED CUSTOMER
Knowledgeable
10/1/2024
Maryam M. VERIFIED CUSTOMER
Thank you for your great service. I appreciate Gerardo`s help. ????
10/1/2024
Shad B. VERIFIED CUSTOMER
Why, you guys don’t respond to negative feedback.
10/1/2024
Rosa M. VERIFIED CUSTOMER
Great customer services
10/1/2024
Zoraida D. VERIFIED CUSTOMER
Excellent service given by Brandon Son and mechanic Luis ????????
10/1/2024
Lynn B. VERIFIED CUSTOMER
I would be happy to fill out a survey. I basically bought a Honda after my BMW because my sister who owns a Honda & brings it too Norm Reeves she raves about the service it was a big factor in buying my Honda.