The only reason I continue to patronize your dealership for service is because of service advisor Brandon Son. I have brought my 2 current vehicles and my older vehicles to Brandon for service, and I trust his guidance/advice regarding repairs and maintenance. I am certain there is not a single person that wants to spend more money on servicing their vehicle, but when Brandon provides a thorough explanation of needed repairs or maintenance in layman’s terms I can understand, suddenly the cost for the repairs or maintenance is not foremost in my mind - the safe operation and care for my vehicle for longevity are most important. He is simply a knowledgeable service advise and great person, a combination rarely seen.
10/9/2024
Ken S. VERIFIED CUSTOMER
Michael was very professional and very knowledgeable as to the issues in regards to my vehicle. I was very satisfied with the service that Norm Reeves Honda provided and I definitely will return for additional services.
10/9/2024
Jose V. VERIFIED CUSTOMER
Arbenz was very polite and attentive. He made me feel like at home. After buying two cars at this location and maintained them for several years there, now with my new Civic I really felt a warm welcome and ready to become a loyal customer again.
10/9/2024
Jesus A. VERIFIED CUSTOMER
Michael was very courteous and professional about the situation
10/9/2024
Leon H. VERIFIED CUSTOMER
Always great service been at this dealer now foe 12 years .
10/9/2024
David P. VERIFIED CUSTOMER
Nathanial is fantastic, the multitasking I observed, poised, calm, clear and efficient communication, knowledgable, kind and generous, and he appears as if he genuinely likes his work.
10/9/2024
Mary C. VERIFIED CUSTOMER
I’ve used Luis a couple times and I appreciate his honesty. He is not a pushy with recommendations but list them in order of importance. I can’t always afford to do it all at once but can do one thing at a time. I will continue to request him as my Service Advisor. I trust him.
10/9/2024
Rigoberto R. VERIFIED CUSTOMER
Very good
10/9/2024
Sam L. VERIFIED CUSTOMER
Great service, jacob was awesome, very friendly and knowledgeable
10/9/2024
Abhijeet N. VERIFIED CUSTOMER
Brandon and Michael are good
10/9/2024
Penelope M. VERIFIED CUSTOMER
All aspects of the service were well done. Luis was knowledgeable and professional.
10/9/2024
Ann J. VERIFIED CUSTOMER
I was very satisfied with the job
10/9/2024
Ping Hsun. VERIFIED CUSTOMER
Waiting for too long
10/9/2024
Trevor C. VERIFIED CUSTOMER
Arbenz was very accommodating and understood my situation and predicament
10/8/2024
Marjan K. VERIFIED CUSTOMER
Nathaniel Arce was very professional and kind, he handled his job with care and respect.
10/8/2024
Alex M. VERIFIED CUSTOMER
Service was great and fast except after a tire rotation I have a wheel vibration. Idk if the technician balanced the tires.
10/8/2024
Michael B. VERIFIED CUSTOMER
You are all amazing. Keep up the great work!
10/8/2024
Wade M. VERIFIED CUSTOMER
Jacob provided great customer service. My car was ready when he said it would be.