Did not wash the car as requested , the wait was 3x the estimate and I asked for a quote on a part and never received it.
5/26/2025
Firooz K. VERIFIED CUSTOMER
Norm Reeves Honda Irvine is the best and so is Brandon. Thank you for your honesty and great services.
5/25/2025
Doo P. VERIFIED CUSTOMER
Nathaniel was speedy and professional. He was also friendly in providing service.
5/25/2025
Liza K. VERIFIED CUSTOMER
Great customer service!!! Always returning your this location!
5/25/2025
Steve S. VERIFIED CUSTOMER
When I got the car back inside smelled like someone had been smoking in the car. No one in our family smokes. That was disappointing.
5/25/2025
Gisela F. VERIFIED CUSTOMER
Very good
5/25/2025
Robert K. VERIFIED CUSTOMER
Terrible communication
5/25/2025
Patricia T. VERIFIED CUSTOMER
I had walk-in Service. It took an hour less than anticipated which was a happy surprise. Gerardo was knowledgeable, professional and extremely helpful.
5/25/2025
Sharon C. VERIFIED CUSTOMER
Arbenz is always reliable and exudes excellent customer service. Very thoughtful and always willing to go an extra mile for his customers satisfaction. It’s people like him that makes me come back despite living very far from Irvine.
5/25/2025
Day Y. VERIFIED CUSTOMER
Nat is excellent
5/25/2025
Pauline K. VERIFIED CUSTOMER
Totally satisfied with the excellent service I received from all the people at Norm Reeves. Thank you guys!
5/25/2025
Regina P. VERIFIED CUSTOMER
Mr son was amazing. Very helpful
5/25/2025
Connie . VERIFIED CUSTOMER
Friendly staff! Very accommodating to my 81 year old mom ????
5/25/2025
Patrick S. VERIFIED CUSTOMER
Thanks again
5/25/2025
Robert L. VERIFIED CUSTOMER
Appointment was easy to make. Minimum waiting time for service to write up order. Luis was courteous, friendly and provided estimate while describing the work to be done. Repairs were completed on time as promised and communication was great. Final cost was what was quoted. Extremely happy with service.
5/25/2025
Bill T. VERIFIED CUSTOMER
Nathaniel is Great at Making Honda Owners Very Happy, Thank You.
5/24/2025
Kuwe L. VERIFIED CUSTOMER
Amery Pagan is very kind excellent services and helpful!
5/24/2025
James T. VERIFIED CUSTOMER
Very pleased with the friendly and speedy service by Brandon and NRH!
5/24/2025
Deborah M. VERIFIED CUSTOMER
Appreciate the professional conduct and personal care from Jacob James. Thank you.
I would love the Helpful Honda man to fix the oxidizing paint on my Pilot however!