Oscar Moguel has been my service rep for quite some time. He has helped me with my wife's Accord and now he is helping me keep my new Pilot in top shape.
11/6/2025
Alma H. VERIFIED CUSTOMER
You guys are amazing thank you for everything
11/6/2025
Jason F. VERIFIED CUSTOMER
Great job, it was a pleasure working with Oscar !! He was very helpful with all my questions and provided all the detail needed!!
11/5/2025
Chris A. VERIFIED CUSTOMER
Was given different prices on updating the software to my vehicle at the store. Had to explain myself multiple times about my order with dream shop Honda. Understandable staff regarding it however
11/5/2025
Mayra S. VERIFIED CUSTOMER
I’ve been to this location several times and I’m familiar with the process. However, lately I’ve noticed a decline in how things are handled. In the past, the check-in person would walk around the car with me, check for scratches, and personally introduce me to the service advisor it felt more organized and attentive.Matthew is always great and provides excellent service. during today’s visit, when my car was ready, I went to the service area and was told to go to the cashier. The cashier then said she didn’t have my paperwork and sent me back to the service advisor, who said he had already printed it. It turned into a back-and-forth situation the same issue happened with the diagnostic report that wasn’t given and didn’t explain what has been done to the vehicle etc. I’ve noticed this kind of miscommunication tends to happen when I’m assisted by Erick. He’s a nice guy, but I think there’s room for improvement in efficiency and coordination to make the experience smoother and keep customers happy
11/4/2025
Gerardo M. VERIFIED CUSTOMER
Well as far as driving my car, it’s very good. Thank you for your service.
11/4/2025
Israel O. VERIFIED CUSTOMER
Thanks
11/3/2025
Israel O. VERIFIED CUSTOMER
Thanks
11/3/2025
Suhit P. VERIFIED CUSTOMER
Great customer service
11/3/2025
Arthur M. VERIFIED CUSTOMER
Teresa was very friendly and knowledgeable, very satisfied.
11/2/2025
Joseph Q. VERIFIED CUSTOMER
Very helpful, informative, and professional
11/2/2025
Caroline S. VERIFIED CUSTOMER
Teresa was very friendly and knowledgeable and the service text app was informative and timely. Thank you.
11/2/2025
Maria R. VERIFIED CUSTOMER
Hector Gonzales is the best. The communication is fantastic.
He’s always going the extra mile to give you the best service possible.
Thank you Hector for making every visit pleasant.
11/2/2025
Augustine P. VERIFIED CUSTOMER
Even if is understandable that didn’t have an appointment that I missed at 11:00 am and still show up at 12:10 pm because a person in service when I called around 10:00am even do was very ridiculous I had to wait 3:40 hrs for just simple oil change.its not acceptable.
11/2/2025
Phi P. VERIFIED CUSTOMER
Teresa hospitality was amazing. Very transparent and accommodating.