Oscar is a true professional focused on great customer service
6/29/2021
Peter G. VERIFIED CUSTOMER
worst customer service ever, horrible dealership... I regret buying my car here and bringing it back for service...
6/28/2021
Edwin G. VERIFIED CUSTOMER
Very genuine service advisor, helps me every time I need a service done!
6/28/2021
Linda D. VERIFIED CUSTOMER
Always have a short wait. Saib is always helpful.
6/27/2021
Teresa H. VERIFIED CUSTOMER
Jeff is always friendly and helpful!
6/27/2021
Dahlia M. VERIFIED CUSTOMER
Michael was very helpful and explained clearly what needed to be done to my vehicle. Thanks for the great experience
6/27/2021
Dung N. VERIFIED CUSTOMER
Good customer service
6/27/2021
Greg G. VERIFIED CUSTOMER
Oscar was very thorough
6/27/2021
Jaqueline N. VERIFIED CUSTOMER
I appreciate the help from Hector
6/27/2021
James /. VERIFIED CUSTOMER
Very helpful and professional! ..big thank you!
6/26/2021
Jose V. VERIFIED CUSTOMER
Everything good
6/26/2021
Pablo S. VERIFIED CUSTOMER
Very good survive and fast thank you freeway Honda all the stuff very nice and a very pretty nice lady in the cashiers ????????????????
6/26/2021
Setsuko O. VERIFIED CUSTOMER
How about 60 minutes minimum for simple jobs like oil changes? Might drive additional revenue. Otherwise, very good experience.
6/26/2021
Medha P. VERIFIED CUSTOMER
He provided very good service! Thanks you.
6/26/2021
Claudia S. VERIFIED CUSTOMER
Everything was good
6/26/2021
Linda G. VERIFIED CUSTOMER
I called to have the parts ordered for my car to find out less than 1 month later the price went up another $600. But I had my car towed to Freeway Honda to have the repairs done. It was picked up from my place at 12:00 pm. At 3:00 pm I received a text from Hector stating my car was in good hands and that he would keep me posted on the repairs the next day. Friday at 10:00 he sent me a text and asked me if I was going to still have my car towed there or not? I couldn’t believe it so I called him and he said they didn’t get it the day before but he would have someone go look for it. Over an hour went by and I sent another text and finally received an answer that they “found” my car. So I asked if they would still be able to complete the repairs today. No reply. 3 hours later sent text to get an update. No reply. Another hour called this time and was told they were “working on it” and they would try to get it finished today. They got it finished and I picked it up but it’s been 30 years since I’ve gotten such poor service from a dealership Especially since I’ve given them $5,000 in the last month for car repairs!!
6/26/2021
Jerry /. VERIFIED CUSTOMER
Professional and courteous.
6/26/2021
Maria G. VERIFIED CUSTOMER
Hector was professional, friendly, and awesome. I accidentally left my wallet in the car when I dropped it off. I came back to ask him for help, and he let me get the wallet out of my car. Definitely hope he helps me out again in the future.
6/26/2021
Fred L. VERIFIED CUSTOMER
Fast service and very professional thanks
6/26/2021
Karoline D. VERIFIED CUSTOMER
Friendly, professional demeanor, very helpful, explained everything very well and kept me up to date. Great experience.