Everything was ok except no offer of any discount or coupon to be used, etc. When I go to Toyota, Nissan, & Ford dealers for service I ask the price and if any coupons or discounts and I’ve always received them. I’ve never paid the advertised price. I would think something being my first visit. I was shown price on counter and basically that’s it, that’s the price. Service advisor was excellent!! Also, I was told my vehicle would be out front and was waiting for awhile? They couldn’t find it? 2 guys kept coming up to me asking to see my receipt? Very odd, never had this happen before anywhere?
2/16/2023
Bob M. VERIFIED CUSTOMER
Never a problem with your service.
2/16/2023
Mike R. VERIFIED CUSTOMER
I’m very happy with your services. Thank you
2/16/2023
Iyabo O. VERIFIED CUSTOMER
Checking my records l have been using Honda for almost a decade.Thos is my second Honda.
2/16/2023
Denise S. VERIFIED CUSTOMER
Appreciated friendly and prompt service!
2/16/2023
Shelly S. VERIFIED CUSTOMER
I was so impressed with the service. I was in and out of the service dept within 30 minutes. Matthew was super helpful and provided great customer service.
2/16/2023
Claudia G. VERIFIED CUSTOMER
Muy amable gracias
2/16/2023
Steve B. VERIFIED CUSTOMER
Oscar consistently provides us with outstanding service for our vehicle
2/16/2023
Brenda G. VERIFIED CUSTOMER
I am extremely satisfied with the service I received. I love going to a freeway Honda versus other dealers.
Kenia went above and beyond, my car was not ready so she offered me an Uber home. That’s what I call great customer service!!!!
Thank you!
2/15/2023
Marina K. VERIFIED CUSTOMER
It was quick. Really appreciate it
2/15/2023
David M. VERIFIED CUSTOMER
Matthew was very helpful. I wasn't happy about the part being unavailable for weeks.
2/15/2023
Kathy N. VERIFIED CUSTOMER
Sincere thanks to Erick - great attitude, friendly service and he went the extra mile for me. Thanks so much!!!
2/15/2023
Juan V. VERIFIED CUSTOMER
Todo estuvo muy bien Gracias por su atención y ayuda
2/15/2023
Nancy N. VERIFIED CUSTOMER
Very good communication
2/15/2023
Janet M. VERIFIED CUSTOMER
Oscar was wonderful in taking care of me and my car, but am still waiting for my part to be able to get the car fixed. I chose to purchase Honda parts, had to pay up front and am still waiting. I'm 75 and need a safe car to do my volunteer work and take care of family and life!
2/14/2023
Rosa H. VERIFIED CUSTOMER
Todo muy bien con mi servicio y la atención de la Srita Kenya Hdez
GRACIAS
2/14/2023
Jesus N. VERIFIED CUSTOMER
Saib was courteous and professional from the moment I got off my vehicle. He was thorough in explaining the service I selected this morning and was able to answer all of my questions. At no point did I feel he was pushing a sale for a service my vehicle dis not need. Upon the completion of the service, Saib came out to meet me in the wait room, where he recapped what was done to my vehicle and future services I should strongly consider. To be in and out under an hour for my type of service this morning was great. Reason I continue to make Freeway Honda my choice for my vehicle’s maintenance.
2/14/2023
Sandra C. VERIFIED CUSTOMER
Friendly-professional-provided regular updates in a timely fashion
2/14/2023
Elizabth M. VERIFIED CUSTOMER
He was super helpful and kind! Had a smile on his face the whole time! Made the process seamless!
2/13/2023
Miguel L. VERIFIED CUSTOMER
Good Job thnks Honda of santa Ana free way honda ????