Excelente service and very friendly thanks very much
6/11/2023
Allen N. VERIFIED CUSTOMER
Thank you
6/11/2023
Karrisa N. VERIFIED CUSTOMER
Very nice
6/11/2023
Victor R. VERIFIED CUSTOMER
Kenya was amazing, service was quick for the amount of work asked. Would really have appreciated a courtesy car wash after purchasing a premium package special.
6/11/2023
Dawn M. VERIFIED CUSTOMER
Yes, Oscar has always been my service advisor and I’m happy with every visit. He does a great job!
6/10/2023
Maria P. VERIFIED CUSTOMER
Excellent service from Oscar.
6/10/2023
Iris /. VERIFIED CUSTOMER
As in multiple previous visits, Oscar is extremely professional, friendly, and accommodating. He makes our visits efficient and enjoyable.
Huge asset to your team.
6/10/2023
Tianchi S. VERIFIED CUSTOMER
Good job.
6/10/2023
Sandeep T. VERIFIED CUSTOMER
Oscar was really helpful and arranged a courtesy ride for me to pick up vehicle
6/10/2023
Margie J. VERIFIED CUSTOMER
Hector was great. No problem with his service. I was upset that I made an appointment the night before and I pull up and they tell me they don’t do appointments that it is always first come first serve. Why would they let me make an appointment. Plus my service took 2 hours as they told me it would maybe wouldn’t have had to wait so long if I knew first come first serve. I would have come earlier. Almost $400 and they wouldn’t wash my car. I’ve always owned Hondas and would probably go to a different one next time for service.
6/10/2023
Mary B. VERIFIED CUSTOMER
great service! thanks
6/10/2023
Verenice C. VERIFIED CUSTOMER
It was a very unpleasant experience. I dropped off my car before 8:30am & I received a called from Jamie Allen close to 1:30pm. It was just a simple oil change & tire rotation. I had asked Jamie for a ride back to the dealership & he agreed. After an hour of waiting for Honda’s driver, I called Jamie. I was upset because his answer was like, ITS A COURTESY SHUTTLE, IT’LL GET THERE WHEN IT GETS THERE. Jamie Allen told me that I was a very DIFFICULT CUSTOMER since I was complaining for the bad experience I had at Freeway Honda! I will think twice before returning to Freeway Honda! I had to call American Honda for this bad experience! Customer service should be a priority to Freeway Honda employees!
6/10/2023
Alyssa M. VERIFIED CUSTOMER
Oscar G. Moguel was great !!
6/10/2023
Jeff C. VERIFIED CUSTOMER
Timely service as I waited for my car.
6/9/2023
Fabricio B. VERIFIED CUSTOMER
My service advisor gave excellent service
6/9/2023
Matthew E. VERIFIED CUSTOMER
Excellent service and I really appreciated getting a ride from work to get the recall done on my van. Top notch service and great recommendations from the mechanics. Honda has been a real improvement from my experience with Ford.
6/9/2023
Gregorio /. VERIFIED CUSTOMER
Kenya was awesome and very friendly excellent customer service