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Real Reviews from VERIFIED CUSTOMERS
Jorge V. VERIFIED CUSTOMER
Kenya was very helpful & had me back in my car with no problems.
6/28/2023
Thomas W. VERIFIED CUSTOMER
I have no issue with Mr. Gonzalez. He was great. However, I waited for 15 minutes before a tech came to my car. That is because my car got a higher number placard on it than a car which came in after me.
6/27/2023
Akemi N. VERIFIED CUSTOMER
Super helpful and kind! appreciate the care and attention to detail!
6/27/2023
Jesus C. VERIFIED CUSTOMER
I received great customer service today from Michael. He was prompt and transparent about what was wrong with my car.
6/27/2023
Mario C. VERIFIED CUSTOMER
Saib always attends me with professionalism, for me he is the best employee that Freeway Honda has Sincerely Mario C
6/27/2023
Oscar P. VERIFIED CUSTOMER
Good service.
6/25/2023
Jasmine A. VERIFIED CUSTOMER
Matthew was awesome! Needed a quick fix and he made it happen! Thank you :)
6/25/2023
Alexis G. VERIFIED CUSTOMER
good
6/25/2023
Hasnain M. VERIFIED CUSTOMER
Jeffrey Sabraw provides exceptional customer service and support.
6/25/2023
Joe S. VERIFIED CUSTOMER
Erick was honest and helpful.
6/25/2023
Dyan H. VERIFIED CUSTOMER
I have been working with Saib for many years. He is trustworthy, and always willing to assist me with my car's needs!
6/25/2023
Todd D. VERIFIED CUSTOMER
Oscar was fantastic! He went above and beyond what I expected in terms of customer service. I was driving through on my way back to Sacramento and had issues with my alternator, battery, and spool valve. He worked me into the existing service schedule and, although some parts needed to be ordered, he was able to get my car’s needed service completed the next day. He communicated every step of the way and answered all of my questions. The mechanic, although I don’t know his name, was also amazing. He walked me through what was going on and showed me the engine parts that were causing the problem. He let me test drive the car with him once all the work was done. I cannot sufficiently convey the degree to which I was impressed by your service team. They were/are absolutely amazing. I have shared my very positive experience with many co-workers (at SchoolsFirst Credit Union across the freeway from you). One had a previous bad experience at your service department and hadn’t gone back since. She said that based on my experience, she will give you guys another chance. Good service is obviously a hallmark of your entire dealership, because even while I was waiting on a shaded bench over in the new car sales area, one of your salesmen stopped to chat and offered me some water while I waited. My overall experience with Freeway Honda will never be forgotten. You are all amazing.
6/24/2023
Janet L. VERIFIED CUSTOMER
Good ????
6/24/2023
Cristina H. VERIFIED CUSTOMER
Kenya was absolutely amazing! She took care of me throughout the entire experience. She has outstanding customer service and attention to detail. I never leave reviews but I was really impressed with her spectacular customer service. She def deserves a pay raise!! I will return again because of how awesome she made my experience.
6/24/2023
David M. VERIFIED CUSTOMER
I thought Oscar was great
6/24/2023
Hiriam D. VERIFIED CUSTOMER
Fantastic
6/24/2023
Todd M. VERIFIED CUSTOMER
Saib and the team took care of us last minute and really helped us out! Amazing team!!
6/24/2023
Mario M. VERIFIED CUSTOMER
The oil service and the rest was very good
6/24/2023
Julio M. VERIFIED CUSTOMER
They stand behind their warranty. They help me with my vehicle all the way. Fix my ruining light, they inspected the vehicle and told me what it needed be done next time I bring it in.
6/24/2023
John A. VERIFIED CUSTOMER
Thank you I am very happy and will tell others to go to you for services
6/24/2023