Thank you Erick! The problems were diagnosed and fixed promptly.
11/10/2023
Gabriela B. VERIFIED CUSTOMER
Awesome customer service , friendly and very helpful
11/10/2023
Cecilia L. VERIFIED CUSTOMER
Thank you!
11/10/2023
Francisco G. VERIFIED CUSTOMER
Hector Gonzalez was great
11/10/2023
Justine T. VERIFIED CUSTOMER
Erick was very friendly, flexible, and communicative with me throughout the process while getting my car maintenance done which I appreciated during this stressful period of unexpected additional work that had to be done and the delay on parts. I really appreciated your help with everything Erick!
11/10/2023
Colleen M. VERIFIED CUSTOMER
He was professional and efficient. Many thanks
11/10/2023
Jean C. VERIFIED CUSTOMER
Matt was very attentive and supportive with my concerns.
11/10/2023
Hilda T. VERIFIED CUSTOMER
Great job !!
11/10/2023
Ferdinand M. VERIFIED CUSTOMER
Saib is always helpful every visit! That’s why I’m happy taking me vehicle to him and his team
11/9/2023
Alyssa M. VERIFIED CUSTOMER
Informative and professional, thanks!
11/9/2023
Daniela T. VERIFIED CUSTOMER
Hector was nice
11/9/2023
Luis H. VERIFIED CUSTOMER
Wonderful service
11/9/2023
Maly T. VERIFIED CUSTOMER
I encountered a couple issues while bringing my vehicle to Freeway Honda. 1st issue was a long wait time for a service advisor to come greet/check me in (no other vehicle was present, there shouldn’t have been a long wait. Also want to point out there were numerous service advisors at the counter who were free but chose not to assist) 2nd issue, I paid $600+ dollars for routine service and did not receive a car wash upon pickup! (I have brought my vehicle to other Honda dealership, paid less than $100 and still received a free car wash!) Last issue, when changing out my cabin filter, the service technician did not install the latch correctly on my glove compartment box. I was not able to close it. Drove all the way back to the dealership after arriving home and was told by one of the Honda staff that the service technician forgot to install the latch. This was a horrible experience, I will not be returning and have recommended family and friends to drive further out to Anaheim hills Honda dealership if want better service.
11/8/2023
Darshita T. VERIFIED CUSTOMER
Extremely helpful and resourceful
Thanks
11/8/2023
Lance S. VERIFIED CUSTOMER
Great customer service
11/8/2023
Alicia A. VERIFIED CUSTOMER
Todo estuvo muy bien me gusto mucho el que no me presionaran para hacerle algo más Ami carro solo me dijeron muy educadamente el carro necesita esto cuando estes lista Tráelo Eso me encanto. La presión a uno lo aleja de cualquier lugar Mil Gracias. Por Todo ????
11/8/2023
David M. VERIFIED CUSTOMER
Very nice and friendly.
Thank you for your business.
11/8/2023
Erika N. VERIFIED CUSTOMER
Michael is awesome and has been very helpful
11/8/2023
Vinh M. VERIFIED CUSTOMER
Wonderful services, fast response and details.
11/8/2023
Rogelio M. VERIFIED CUSTOMER
Michael was a great person. Amazing service from his end. Give him a raise