Oscar was a pleasure to work with. He explained everything so well.
2/18/2024
Victoria B. VERIFIED CUSTOMER
He was very nice and kept me updated on the status of my car. Great service!
2/18/2024
Domingo T. VERIFIED CUSTOMER
Oscar always helps me every time. True definition of customer service and listening to the customer goes a long way! Thank you
2/18/2024
Monica G. VERIFIED CUSTOMER
She was sweet and helped with all my car service needs
2/17/2024
Rebecca G. VERIFIED CUSTOMER
Explained everything nicely and clearly
2/17/2024
Sunil D. VERIFIED CUSTOMER
Michael was very responsive and helpful. I look forward to having Michael as our Service Advisor in the future.
2/17/2024
Samantha R. VERIFIED CUSTOMER
Kenya was the best!!! Super helpful and so sweet. Would come back just for her!
2/17/2024
Jacqueline N. VERIFIED CUSTOMER
Just for background, I had the longest week. My car got stuck in Solvang, 3 hours away from where I lived. It was the biggest challenge coming back as we had help from AAA and a truck to tow us 200 miles home. I was exhausted and scared about how much my car was going to cost and what issues may have caused this terrible experience. When I approached Michael, he was kind. The majority of the experience was great besides the beginning of it. When I mentioned my concerns about a recall my car has, after telling him my car type, he said there were no recalls for my car. He said this after typing in his computer for a bit, which was weird because I had recently got a letter about a car recall. When I mentioned I had also looked on the recall website provided and he immediately spoke about the recall issues (the fuel pump) without me having to bring it up. It made me feel like he was uninterested with my concerns and was intentionally ignoring my car issues. Despite his quick recovery (calling me about my car, being easy to contact, addressing further concerns after my car was looked at), I thought some sympathy would have gone a long way. Besides that, he was great.
2/17/2024
Andrea C. VERIFIED CUSTOMER
Very personable and kept me included in any decisions to be made for my vehicle.
2/17/2024
Fran R. VERIFIED CUSTOMER
Glad to help.
2/16/2024
John F. VERIFIED CUSTOMER
Oscar once again has made the entire process easy and simple. My vehicle was running into a persistent issue and himself and Tim were able to fix the problem.
2/16/2024
Aracely V. VERIFIED CUSTOMER
Good customer service
2/16/2024
Emmanuel N. VERIFIED CUSTOMER
My service was quick, easy, and complete. I was in and out before I knew it and they fixed my vehicle. I was completely satisfied. Thank you Honda Team. ????
2/16/2024
Daniel R. VERIFIED CUSTOMER
Thanks
2/16/2024
Dale B. VERIFIED CUSTOMER
Very satisfied
2/16/2024
Melissa M. VERIFIED CUSTOMER
I am always pleased with service from Saib. He is a true professional, values my time and ensures a quality experience each and every time I take my car in.