Teresa Hilllstead was excellent representative who helped a lot, she was very responsive, respectful and kept me updated at Every stage of the service…it was a best experience
3/23/2025
Kevin S. VERIFIED CUSTOMER
Thank you for providing a fair and reasonable resolution to the situation.
3/23/2025
Leslie M. VERIFIED CUSTOMER
The process was very easy and done in a timely manner
3/23/2025
Daniel M. VERIFIED CUSTOMER
It was ok.
3/23/2025
Candice G. VERIFIED CUSTOMER
Everyone was great!
3/23/2025
Harvey S. VERIFIED CUSTOMER
I loved the communication and the welcoming atmosphere
3/23/2025
Victoria V. VERIFIED CUSTOMER
He did a great job!
3/22/2025
Julia C. VERIFIED CUSTOMER
Hector is always so friendly and professional each time I bring in my vehicle. His attentiveness and level of care make me feel at ease knowing I’ll get the best service possible whenever my vehicle is in his hands. I unexpectedly needed a new part that the location did not have on hand and he was so quick to have it ordered and shipped to Freeway Honda next day to ensure my vehicle was repaired in a timely manner. Thank you Hector for all your hard work and dedication!
3/22/2025
Areli C. VERIFIED CUSTOMER
Very good
3/22/2025
Hien N. VERIFIED CUSTOMER
I had a great experience! Every was handle fast and smooth.
3/22/2025
Kevin S. VERIFIED CUSTOMER
Please adjust your prices down to be aligned with the market. It will help you retain loyal customers and attract new ones.
3/22/2025
Rosa R. VERIFIED CUSTOMER
Great customer service, and the wait was minimal. Thank you!
3/21/2025
Bob W. VERIFIED CUSTOMER
The service was outstanding. Teresa was great. Super communication and support.
Thank you
3/21/2025
Gloria S. VERIFIED CUSTOMER
Wad not what I wanted to hear but it is what it is. Service was good I have no complaints
3/21/2025
Mahmoud H. VERIFIED CUSTOMER
Everything was very good service from A-to-Z number one Honda 55 freeway Service Advisor Matt Waddington he’s very good and good service and :-) thank you for your help
3/21/2025
Edmund B. VERIFIED CUSTOMER
You are welcome
3/21/2025
Elany T. VERIFIED CUSTOMER
Brought my vehicle in for an oil change and to repair peeled paint on the driver side mirror. I bought my vehicle June 2024. It is a certified preowned vehicle. Jaime the service manager said it was not covered by the warranty.
Service department manager Jaime proceeded to refer me to call the 1800 number for the American Honda automobile, customer service department. They said they couldn't find any information on my vehicle because it has a foreign VIN number. I've been trying to get the side mirror repaired since August. In that time I've spoken to three service advisors and this has not been resolved.
3/21/2025
Brenda T. VERIFIED CUSTOMER
I was a lil disappointed that I didn’t get my paper work after my car was done I had to go back in and request it otherwise I was satisfied