Freeway Honda Auto Repair Service

Excellent service!

Very personable! Kept me informed of progress on work! Explained importance of what was recommended!

Oscar, and Tim they really did good job professional job on my car they are the best thank you for your Honda to have those people over there really helpful

No available courtesy car wash is outdated

A/C still runs hot after a few minutes

I do not usually like dealerships for maintenance but Freeway Honda and Hector make coming to Freeway Honda worth it!

Not solve problem first clean trotle replace o ring steering pay 700 .after 3 days iim back again they said needs replace ignition key . The buzzing sound in steering still there

Muy buen servicio

I am satisfied with your service today

Hector and the team went above and beyond!

About a month ago, I brought my 2017 Honda Accord to Freeway Honda, located at 1505 Auto Mall Drive, Santa Ana, and reported a very specific issue: the engine intermittently fails to start. I spoke directly with service advisor Hector Gonzalez, explained the problem clearly, and expected a proper diagnostic and repair. Instead of addressing the engine-starting issue I came in for, I was charged $1,712.66 for mileage-related maintenance I did not authorize. The original problem remains unresolved—my car still fails to start at times, just as before. I returned to the service center today, only to be told I now need to pay an additional $1,000 to address the same issue I initially brought to their attention. This is unacceptable. Hector did not fix the issue I reported, nor is he taking responsibility for the miscommunication and incorrect service. I feel misled and overcharged, with no resolution after already spending a substantial amount. I am requesting that Honda intervene immediately and ensure this issue is corrected without additional cost to me. I have already paid more than enough for a problem that still exists. Please assign someone responsible at Honda to look into this matter and help resolve it appropriately. Sincerely, David Y

Es una persona muy amiable y cordial

Thank you!

Oscar is amazing! He always goes above and beyond with his customer service. Give the man a raise.

Agradecido por el servicio y la ayuda q me dio Sahib Gonzales. Muchas gracias

As always, Oscar is a great representative for the dealership and the brand. He’s always a professional, a pleasant fellow and he always delivers. He’s a keeper!

Great service from Michael. Thank you.

Matt was great. I arrived at 3:25, was out by 5:00. The tech made sure the alignment was correct before returning the car.

Excellent service from Freeway Honda and Matthew Waddington!

Kenya was very friendly, professional and helpful.