It was my first visit at Freeway Honda and I was highly impressed.
I spoke to service advisor Oscar several times before my visit. I went down my list of questions and Oscar answered all of them, with the utmost concern. My Honda pilot was towed in to the dealership and
Oscar was there to greet the tow driver. Oscar’s estimate was on the money. My pilot was delivered on time as promised. I believe I found a new home for my 18 yr old Honda.
6/3/2026
Ismael R. VERIFIED CUSTOMER
Great at communicating and keeping me updated.
6/3/2026
Manon B. VERIFIED CUSTOMER
Oscar and the team that work on my car are absolutely amazing. I live in San Clemente and will always drive up if my car needs any maintenance or repairs. Oscar is always so nice and answers all my questions and I don’t trust anyone else to work on my car. Thank you for the amazing work always, and I hope you enjoyed the treats!
6/3/2026
Kaelin T. VERIFIED CUSTOMER
Erick is very kind and helpful. He’s knowledgeable and provides exceptional customer service.
6/3/2026
Rosie B. VERIFIED CUSTOMER
My go to is always Saib Gonzalez. Saib is always attentive to my calls. If I leave a voicemail he gets back to me as soon as he’s able to. He’s Professional,knowledgeable,patient and kind. He’s informative as to my Vehicle issues and always makes sure my Vehicle repairs are completed within the time frame that he tells me. Saib is a Great Employee and Truly Deserves A Raise. It’s because of him I keep going back to Freeway Honda. Thank You, Rosie B
6/3/2026
Linda R. VERIFIED CUSTOMER
Michael took the time to fully explain the issue with our Pilot. Kept me informed of problems. Very kind.
6/3/2026
Oscar T. VERIFIED CUSTOMER
I’ve owned Honda vehicles for over 38 years and Freeway Honda is the best by far! From the salespeople, to the parts department, to the service department, everyone does an exceptional job on how they treat people and the service they provide. I will always bring my car for service at Freeway, they treat you like family and that says a lot. Keep up the great work! Extra thank you to Saib Gonzalez and John Beyer, you guys are awesome, thank you again!
6/3/2026
Gilbert S. VERIFIED CUSTOMER
Goid job
6/3/2026
Charles M. VERIFIED CUSTOMER
Thank you Oscar.
6/2/2026
Carl C. VERIFIED CUSTOMER
Excellent service from Mr Mathew Waddington!
6/2/2026
Diana D. VERIFIED CUSTOMER
Teresa provided me with excellent service.
6/2/2026
Jose C. VERIFIED CUSTOMER
Great n honest person
6/1/2026
Silvia P. VERIFIED CUSTOMER
I would like to thank Adrian M. Martinez and the technician who worked on my vehicle.
From the moment I walked in, Adrian greeted me warmly and took the time to listen to my concerns regarding a recurring error message I was receiving. He clearly communicated the issue to the technician, who did an excellent job thoroughly inspecting my vehicle and addressing my concerns.
Throughout the entire process, I never felt pressured or upsold. Adrian consistently provided cost effective options and explained everything clearly. So far, the error message has not returned and I am extremely happy with the results.
The outstanding service and professionalism provided by both Adrian and the technician made for a great experience. Thank you both for your hard work and dedication!
5/31/2026
Miguel L. VERIFIED CUSTOMER
Oscar was very nice and polite. I appreciate his help this morning
5/31/2026
Monica F. VERIFIED CUSTOMER
Everything was good just make sure the system is working, it turns out my car was done at 1:15pm and the staff sent me a text message to let me know the car was ready, but it never went through because the system wasn’t working so l was there until 2:30pm waiting and then went to ask if my car was ready and they told me it had been ready since 1:15pm but the message never went through just please make sure your system is working properly
5/31/2026
Mark W. VERIFIED CUSTOMER
Erick was great. , patient and explained things carefully!
5/31/2026
Eduardo P. VERIFIED CUSTOMER
After my car was finished, they told me to go see the cashier they didn’t go over the results of my service
5/31/2026
Carla P. VERIFIED CUSTOMER
Oscar is the best explains everything very well he’s very helpful! Thank you for your help !
5/30/2026
Magali S. VERIFIED CUSTOMER
Un excelente servicio muy amable a responder mis dudas muy contenta
Gracias