I was very grateful that Joshua provided me with a loaner vehicle so I could get to work. He also kept in touch with me during the day and let me know when my car was available. Very professional
1/29/2021
Eric A. VERIFIED CUSTOMER
It took way too long just to change my oil and fix my headlights.
1/29/2021
Thomas F. VERIFIED CUSTOMER
Samuel Tung was absolutely instrumental in my first maintenance service, as was the technician who preformed the maintenance. Samuel was extremely helpful, professional, and informational. His customer service is exemplary.
Speaking as the customer; who, by all standards is always right... Give Samuel Tung and the technician who preformed the maintenance a raise of no less than $2.00. Effective immediately.
I absolutely will be back to continue the maintenance of my vehicle
1/29/2021
Luz I. VERIFIED CUSTOMER
Polite , no pressure selling
1/29/2021
Rebecca F. VERIFIED CUSTOMER
Gabby was so friendly and professional. She had great energy!
1/29/2021
Sherry W. VERIFIED CUSTOMER
Trinity Guzman was great in helping me
Coordinate getting the service done at Norm
Reeves as Travelers Insurances was involved
It was approved by Travelers and Trinity was
Always following up and keeping me informed
Thank you Trinity for your hard work
Sherry W
1/29/2021
Celine R. VERIFIED CUSTOMER
Great customer service
1/29/2021
Doug F. VERIFIED CUSTOMER
My representative was Octavio Cortez...he was amazing.
1/29/2021
Michael H. VERIFIED CUSTOMER
Easy and done right
1/29/2021
Mark J. VERIFIED CUSTOMER
Great job team
Keep up
1/29/2021
Bruce Y. VERIFIED CUSTOMER
My advisor Anthony is always there to great me with high energy, positivity, and professionalism that I had not be accustomed to at other Dealerships. I'm extremely satisfied with Norm Reeves Honda!
1/29/2021
Manuel B. VERIFIED CUSTOMER
Joshua was very helpful. Great service
1/29/2021
Alondra H. VERIFIED CUSTOMER
No comment
1/29/2021
Jose M. VERIFIED CUSTOMER
Trinity and Alice who I encountered in making my appointment are great ! They are assets to be kept.
1/28/2021
Sylvia T. VERIFIED CUSTOMER
I have being a norm reeves customer since 2010 - from the sales to service department, I have been pleased- thank you
“ Stellar service staff!”