Despite the pandemic occurring right now the service was excellent, the customer service impecable and it was all done in a timely manner.
3/28/2020
Michael H. VERIFIED CUSTOMER
My usual Service Person Brandon Hanson was off today and, I trust Brandon.
I was pleased with your Service “guy” assigned as he was professional and followed up with me even after leaving for break. JOE (another service manager) filled in while Sam Tung was at break..
Obviously, NO ONE wants to pay $595 For a weak starting battery but, the problem was so much MORE than that!
3/28/2020
Rodney B. VERIFIED CUSTOMER
Very good service. Totally satisfied with my visit.
3/28/2020
Sylvia S. VERIFIED CUSTOMER
Great customer service like always.
3/28/2020
Rafael P. VERIFIED CUSTOMER
I’m always happy with the care and service I get when I take my accord to norm reeves in West Covina! Keep up the great work!
3/28/2020
John R. VERIFIED CUSTOMER
They have a good service and people very professional
3/27/2020
Jasmin I. VERIFIED CUSTOMER
Joe and Brandon have been accommodating and have gone above and beyond... thank you!
3/27/2020
Liz C. VERIFIED CUSTOMER
My experience today at Norm Reeves Honda dealer was excellent. Mr. Samuel Tung was very nice at explaining the service my car needed. Helpful in every way by letting me know my options in order to fixed my car and been abled to get the tires I needed and wasn't able to afford. When I come back to the dealer I'm sure going to look out for him. Thank you
3/27/2020
Israeal R. VERIFIED CUSTOMER
Great work,and most of all Brandon Hanson Took good care of me from the beginning to the end great job
3/27/2020
Jose R. VERIFIED CUSTOMER
Professional and friendly.
3/27/2020
Son P. VERIFIED CUSTOMER
Paul Phan provided great service today! Super friendly and helpful, answered all my questions, was patience and kind! Very pleased with the fantastic service experience today!
3/26/2020
Charlene O. VERIFIED CUSTOMER
Thank you so much for providing excellent service for my vehicle.
3/26/2020
Roxanne C. VERIFIED CUSTOMER
Joe was very professional and delivered great service.
3/26/2020
Sonja Johanna. VERIFIED CUSTOMER
Paul was very helpful and courteousl.
3/26/2020
Merlita B. VERIFIED CUSTOMER
Excellent Service!
3/26/2020
Pedro Renan. VERIFIED CUSTOMER
Excellent
3/26/2020
Veronica C. VERIFIED CUSTOMER
Great service!
3/26/2020
Mervin D. VERIFIED CUSTOMER
Excellent service
3/25/2020
Earlyne C. VERIFIED CUSTOMER
Excellent Service!!
3/25/2020
John A. VERIFIED CUSTOMER
The service as usual was excellent, appreciate the effort. Brandon is a real pro. Thanks again, I will be back.