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Real Reviews from VERIFIED CUSTOMERS
Lisa J. VERIFIED CUSTOMER
Christopher was very helpful with all my questions.
7/6/2022
Mary R. VERIFIED CUSTOMER
Trinity always come through with great service.
7/6/2022
Maria C. VERIFIED CUSTOMER
I have done quite a few big service transactions at this location and in my recent experience I asked for the following which was not done: 1. a complimentary wash and I did not get one. I 2. I also asked for my break light to be replaced and this was also not done. 3. When I clicked on the link to make a payment there were 3 things that EM were recommended with zero cost to me but no one asked me to authorize those so they could be done. I learned about them at the time I was making my payment. 4. My radio was deactivated. I now have to call service to help me with this issue. This should have been corrected when the vehicle was there. This was the worse experience ever, made me feel service advisor only cared about his commission. Will probably not return to this dealer.
7/5/2022
Hilario Y. VERIFIED CUSTOMER
Thank you.
7/3/2022
Esther Marie. VERIFIED CUSTOMER
Great service
7/3/2022
Odalys M. VERIFIED CUSTOMER
Very helpful and friendly service assistants.
7/3/2022
Marissa R. VERIFIED CUSTOMER
Excellent service!
7/3/2022
Kathleen M. VERIFIED CUSTOMER
Juan did an excellent job. He got us an appointment on short notice which we appreciated
7/3/2022
Ronnie D. VERIFIED CUSTOMER
Good courteous friendly . Started out an early day , met a pair of happy service members dancing happily around the service line doing their jobs with a smile . LOL . Seriously I had made a joke about the professionalism by jokingly make your customer service members smile and laugh , they were doing a great job , and both had a positive attitude about the joke . The service was great , thanks . Ronnie D
7/3/2022
Marina G. VERIFIED CUSTOMER
I’m satisfied they always respectful employees they focused in their jobs they are very polite , I hippy with the services, thank you.
7/2/2022
Richard C. VERIFIED CUSTOMER
Very pleased with the customer service and and support! As always Trinity is still the best. Will definitely be returning. Go Honda
7/2/2022
Gerardo H. VERIFIED CUSTOMER
Always great service with Valentin. Always recommend Valentin to my friends and family
7/2/2022
Karen C. VERIFIED CUSTOMER
I had excellent service and would recomm6Honda to anyone.
7/2/2022
Yader G. VERIFIED CUSTOMER
Keep up the good work!
7/2/2022
Maria D. VERIFIED CUSTOMER
It was excellent... Carlos was very friendly and professional.
7/2/2022
Robert S. VERIFIED CUSTOMER
Overall Silvia was very good, the only thing I have a question about is I had my windows tinted and came back ready, I waited for a while and had to approach her to let her know my car was finished (service in my opinion was not very busy)
7/2/2022
Lourence G. VERIFIED CUSTOMER
Best service! Thank u
7/2/2022
Marilyn L. VERIFIED CUSTOMER
I was more than satisfied with the service Brandon provided during my recent visit to Norm Reeves Honda.
7/2/2022
Jimmy H. VERIFIED CUSTOMER
Good customer service
7/1/2022
George S. VERIFIED CUSTOMER
Carlos and the service were fine. But the next time I would like to get a separate credit card receipt.
7/1/2022