Trinity was extremely polite and helpful and made my experience today at Norm Reeves painless and easy to manage.
9/7/2022
Leslie A. VERIFIED CUSTOMER
I always get well taken care of by Juan, he’s great and explains everything throughly. He always helps me with any car trouble I have and answers every single question & concern I may have. I’m consistently well assured that my car is in great hands here.
9/7/2022
Gellylin S. VERIFIED CUSTOMER
Prompt
9/7/2022
Craig R. VERIFIED CUSTOMER
Samuel was our rep today, and as always he was professional, extremely pleasant. His service and attention to detail as always is very much appreciated; he made my trip way too easy today for service.
9/7/2022
Desiree J. VERIFIED CUSTOMER
Quote for loose driver side mirror was excessively high but Trinity’s customer service was great.
9/7/2022
Jorge S. VERIFIED CUSTOMER
Excellent job. Thank you
9/7/2022
Maria V. VERIFIED CUSTOMER
It was a pleasant experience. The attendant was knowledgeable and helpful. Very thorough.. I like that they give us an estimated wait time and text updates. Great job Norm Reeves West Covina
9/7/2022
Monica M. VERIFIED CUSTOMER
I would like to have my 1st oil change for free even though I didn't get my car there but got all 4 of my previous cars there
9/7/2022
Ronald G. VERIFIED CUSTOMER
Excellent and professional service. Highly recommended and Trinity was exceptionally wonderful in taking care of our needs.
9/7/2022
Brianne M. VERIFIED CUSTOMER
My car was taken care of and I would definitely come back!
9/7/2022
Kara K. VERIFIED CUSTOMER
Roof rail is already lifting. Have to come back to get it fixed.
9/6/2022
Mary M. VERIFIED CUSTOMER
Excellent service!
9/6/2022
Edgar A. VERIFIED CUSTOMER
Very friendly staff. On time just as promised
9/6/2022
Claudia U. VERIFIED CUSTOMER
Good job!
9/5/2022
Jenny D. VERIFIED CUSTOMER
Good service
9/5/2022
Marisela L. VERIFIED CUSTOMER
I've purchased 2 vehicles from NR West Covina in the last 10yrs. Although I live 25 miles away from this store what keeps me coming back for my car services is the excellent customer service I always receive when I come here. I always feel welcomed like the first time I purchased my car. Thank you for your great customer service.
9/5/2022
Katherine P. VERIFIED CUSTOMER
Valentin made my experience so wonderful. I really appreciated all his communication and help.
9/5/2022
Karen M. VERIFIED CUSTOMER
The service was efficient and informative.
9/5/2022
Naylea H. VERIFIED CUSTOMER
I paid for oil change service. Tire rotation was complimentary because I purchased the tires from Honda of WC. I left the dealer and 20 min driving on the freeway the tire pressure light came on. It is frustrating because I had just left and your workers are supposed to check for things like this-tire pressure. Did they really do the tire rotation? Or maybe they did but they didn't bother to check the tires pressure.