Samuel Tung was very helpful and maintained me informed during the whole process. He was very respectful and polite.
2/1/2026
Nikki C. VERIFIED CUSTOMER
Javier's level of expertise and knowledge is nothing that I ever encountered before with visiting the service department at Metro Honda. He speaks to you as a person, and doesn't make you feel like a woman who doesn't know anything. His patience and understanding is very much appreciated. So many other service agents can stand to learn a thing or two from him.
2/1/2026
Leslie G. VERIFIED CUSTOMER
Sam went above and beyond! Great customer service
2/1/2026
Richard B. VERIFIED CUSTOMER
Trinity is excellent!
2/1/2026
Connie D. VERIFIED CUSTOMER
Valerie took care of my car and actually diagnosed it perfectly. I was in 3 weeks ago and had major service done and Valerie was awesome. one week later ended up with starting problems. She said could be the starter and sure enough it was. Very happy with Valerie and the service also. Thank you. Connie D
2/1/2026
Jennifer W. VERIFIED CUSTOMER
Samuel was very kind and helpful and patient with explaining everything to me!
2/1/2026
Susan C. VERIFIED CUSTOMER
Prices too high and service associate did not try to check for coupons or help with savings… BRING SEAN BACK! He was the only associate that truly cared about his customers
2/1/2026
Arnold W. VERIFIED CUSTOMER
Excellent customer Service.
2/1/2026
Edwin M. VERIFIED CUSTOMER
Thank you Sam for the great care and transparency not only in the wait time but in the maintenance needed for my car. Also thank you for the painless warranty change of my battery that I purchased at the dealership last time. I'm glad I decided to buy the battery there. Thank you again!
2/1/2026
Eduardo S. VERIFIED CUSTOMER
Javier was a great help and made the process quick and easy. He also was able to answer my questions on maintenance for my 1st hybrid vehicle.
2/1/2026
Rowen A. VERIFIED CUSTOMER
Excellent service
1/31/2026
Catherine Y. VERIFIED CUSTOMER
Adrian is very pleasant, efficiently addressed my concerns. Very happy with my recent experience at Norm Reese Honda.
1/31/2026
Koritza M. VERIFIED CUSTOMER
Excellent experience
1/31/2026
Jesus G. VERIFIED CUSTOMER
Adrian went above and beyond to make sure my vehicle was properly serviced and provided exceptional customer service, communication and patience. I also appreciate JP the shop foreman for going out of his way to ensure I understood the needs of my vehicle and for offering exceptional customer service as well. I continue to trust norm reeves and their service department team and will continue being a loyal customer, thank you!
1/31/2026
Alex C. VERIFIED CUSTOMER
Always provide great services.
1/30/2026
Andre P. VERIFIED CUSTOMER
Very satisfied with service thanks
1/30/2026
Karl M. VERIFIED CUSTOMER
Diego had answered all my questions for my car and maintenance that it will need in the future.
1/30/2026
Alice C. VERIFIED CUSTOMER
Very good service
Thank you
1/30/2026
Raiza T. VERIFIED CUSTOMER
He was great and very knowledgeable he needs a raise