I felt I was completely blindsided by the total cost of the basic work
Parts $99. Labor: $489.45!!!! Also. My appointment was at
10:00. Car wasn't ready till after 4:30pm. Totally unacceptable!
2/25/2026
Charlene M. VERIFIED CUSTOMER
Andrew Sharma is the person I request when I make my appt., whenever I get a service. Andrew is friendly, attentive, and has excellent customer service. I want to also add that my service was done in a timely manner which I appreciate. Thank you Honda West Covina
2/25/2026
Lorena R. VERIFIED CUSTOMER
Professional service
2/25/2026
Rose V. VERIFIED CUSTOMER
He was so sweet! Giving me quotes for labor i will need later also helping me save money
2/25/2026
Maribel B. VERIFIED CUSTOMER
Thank you Anthony for your assistance. Professional and polite.
2/25/2026
Aracely M. VERIFIED CUSTOMER
Great Service, thank you Valerie
2/25/2026
Lisa W. VERIFIED CUSTOMER
Wonderful honest & speedy service! Appreciate him answering my questions.
2/25/2026
Ricardo H. VERIFIED CUSTOMER
Genaro is always awesome to have have as a service advisor
2/25/2026
Sharon P. VERIFIED CUSTOMER
My experience with Adrian is as simply awesome. I was happy. He went out of his way to assist me since I’m slightly handicapped. Also explained some things I asked questions about. He’s a great asset to Honda in West Covina.
2/25/2026
Maria G. VERIFIED CUSTOMER
Satisfied with fix, Adrian did a good job. I am
Disappointed that I had to take afternoon off frwork because someone before todays service did not do the job correctly.
2/24/2026
Princess M. VERIFIED CUSTOMER
Andrew was the best, very prompt & made the process smooth
2/24/2026
Jj H. VERIFIED CUSTOMER
This is my first time doing service here, and Andrew was by far outstanding. He clearly has explained the process, and once complete broke down my multi point inspection line by line. I will be 100 percent be bringing back my cars for service here.
2/23/2026
Anh S. VERIFIED CUSTOMER
First time to West Covina location. Service was quick, faster than expected. David Ochoa was very professional. I appreciated him walking me to the waiting room and showing me where the drinks/snacks, wifi, and restrooms were. Experience was very positive thanks to David! Will definitely come back to this location for next vehicle service.
2/23/2026
Valerie L. VERIFIED CUSTOMER
The custome service was excellent given by Valerie Mercado
2/22/2026
Tywon W. VERIFIED CUSTOMER
Trinity was awesome and explained everything clear and concise. Even Valorie helped me out when Trinity was at lunch
2/22/2026
Elizabeth R. VERIFIED CUSTOMER
Looking forward to the survey! Valerie is a great advisor.
2/22/2026
Vincent C. VERIFIED CUSTOMER
Service are always are great in here.
2/22/2026
Jordan U. VERIFIED CUSTOMER
Javier provided great customer service. My car is running great.