Norm Reeves Honda West Covina Auto Repair Service Center

Javier was incredibly helpful and addressed all of my concerns. Car was finished in a timely manner and I am more than satisfied with my service.

The service advisor and the store manager offered me excellent customer service

Javier had good customer service. He was knowledgeable, patient & answered all my questions.

Great service awesome employees

Andrew is very courteous and professional. He explained everything and I had no surprises.

Andrew Sharma was excellent.

Fast yet thorough and professional service.

Very helpful and friendly. Showed me thinks I have to do to maintain my car in good condition. Thanks Honda.

Art was very helpful

Great service

Trinity made the whole experience of having to go to the car dealer for maintenance a breeze. She’s a keeper.

Great friendly and quick service.

Very friendly and courteous service team

Done on time as mentioned .Great job guys????????????

Great Service! Thanks Andrew!

My adviser was very helpful and answered all my questions and concerns

I got there early and he greeted me with a smile and was very friendly I told him what I was there for he interacted with me a number of times while I was waiting I think all in all he's a good employee and a good representative for your company

Carlos is professional caring helpful,a pleasure to meat him.

I was very happy with my oil change and recall work. Thanks

We took our '22 civic in for an oil change and Aligment. We added the aligment this time because the last time we took the car in to get a recall checked for something with the steering column and we were advised that it was time for an alignment because it's recommended for the car once a year, so we take it in and Anthony was very good at the inception of our service, but when the car was finally ready we were waiting outside in the entrance and Egorio came up and asked if we needed help? He checked if it was done and it was so since Anthony was busy with another couple, so Egorio went ahead and said we could pay the $134.95 for the car, we were a bit confused because we expected Anthony to help us but ok? Egorio explained everything that was done to our car but couldn't really explain to us about the yellow highlight in the current measurements of the civics alignment? He tried but lost us in a way because there should be no issues with this car and he really didn't want to say much and kept looking at Anthony's booth but he was very busy with an older couple that was upset about something with their car and so we decided to just go home, we were tired and just wanted to go home at that point since we already had paid... We wished to have had the opportunity to have spoken with Anthony to have been able to help us with this issue of or cars left side Camber Measurements not being on point? Because our car now has this issue and if it's the reason we have been having handling issues since we got the car then this explains why the sensor has gone off making it hard to control the vehicle at times making it hard to follow the turn and tightening the steering with force!?? Scary and twice the car was checked out and we were told nothing was wrong? But now we feel a bit afraid of the car especially now that we were told the Camber is @ 4.9*degrees, on the left and the right is 5.1*degrees? Tires and wear and tear will become a major problem as time goes on, but this is a brand new car??? Because the car is still under full warranty of the under carriage etc... Thank you!