Good customer service. Yulissa was very kind and helpful
5/7/2024
Leydy D. VERIFIED CUSTOMER
Great service overall. We are satisfied with our experience. Thank you.
5/6/2024
Roxann N. VERIFIED CUSTOMER
Great, friendly service
5/6/2024
Jose P. VERIFIED CUSTOMER
Took longer than expected but I always do oil change in your location
5/6/2024
Andrew G. VERIFIED CUSTOMER
Javier is the best and very helpful. Makes it real easy for me. Thanks! Much appreciated.
5/6/2024
Sonia E. VERIFIED CUSTOMER
Service was excellent and professional.
5/5/2024
Erik S. VERIFIED CUSTOMER
Genaro was patient, professional, and willing to take the time to hear me out on what the issue/concern I had and he resolved it fully. He took take care of me in a timely manner and made me feel heard. I have not returned to Norm Reeves Honda because of longer wait times than expected and distrust in what has been said to me regarding wait times in the past but I will come back because Genaro restored that belief that I can be taken care of, especially when I have taken my vehicles there several times. Thank you Genaro!!!
5/5/2024
Dianne S. VERIFIED CUSTOMER
Trinity was excellent she answered all my questions, Has the work done quickly and provided a loaner car.
5/5/2024
Harvey L. VERIFIED CUSTOMER
Excellent customer service.
5/5/2024
Jessica R. VERIFIED CUSTOMER
Andrew was amazing ! Great customer service and care for my vehicle . Let me know my car needs with no pressure to get things done .
5/5/2024
Bowen F. VERIFIED CUSTOMER
Sean and his team was great. They provided me with recommendations and a link which provided visually what needed to be repaired. Low beam headlight was out. Boots on the front tires were cracked. I really appreciate the visual evidence. When I texted Sean regarding the estimated time for the repairs to be completed,he responded right away and his team completed the repairs by the time he promised. Thank you Sean and the Norm Reeves Honda of West Covina team. Excellent service.
5/5/2024
Robin G. VERIFIED CUSTOMER
I was provided very good service by Art O.
5/5/2024
Alicia F. VERIFIED CUSTOMER
Excellent customer service ???? ????
5/5/2024
Sally W. VERIFIED CUSTOMER
Excellent and meet my requirement
5/5/2024
Catherine P. VERIFIED CUSTOMER
Andrew was excellent!!!
5/5/2024
Biranchi P. VERIFIED CUSTOMER
Excellent service as always
5/5/2024
Luis D. VERIFIED CUSTOMER
They yried to chage me 100 dollars for somting they didnt do they say they balance the tires when U request oil changw omly
5/4/2024
Spiros M. VERIFIED CUSTOMER
I like how Ram went out of his way to inform me how to provide proper care for my vehicle.
5/4/2024
Cesar R. VERIFIED CUSTOMER
Everyone was super nice and my car was ready quickly. Javier was really helpful and had tips for the next time my car would be ready for service.