I am very pleased & satisfied with the service I received on 2/7/2025, Friday. I arrived late at West Covina Honda Dealership trying to have the low tire pressure check. The shop was closing up & all mechanics were gone.
Joe took my car in personally, found a nail in one of the front tire. He overinflated that “troubled” tire saying to “buy time” & told me to return next day to get it fixed. I also appreciate his honesty by checking the history of my windshield wipers(it was put in in 2023) before he put in the order to have those replaced. I know my car is in good hands when he serviced my car.
2/14/2025
Andy V. VERIFIED CUSTOMER
Mr. MONTOYA who took care the paper work and reply my question clearly . He is patience and knowledgeable. Also I like the waiting lounge and coffee. Thank you Mr. Montoya and service dept. Team members.
2/14/2025
Brant J. VERIFIED CUSTOMER
All Good.
2/14/2025
Manuel M. VERIFIED CUSTOMER
Thank you for your time and dedicated professionalism valerie machado is amazing at what she does and it shows i could not be happier
2/14/2025
Keith Y. VERIFIED CUSTOMER
I would love to note that Valerie is fabulous!! She is always available to answer questions and assist with our service issues! Cannot give her enough appreciation.
2/14/2025
Sally R. VERIFIED CUSTOMER
Great
2/14/2025
Hong N. VERIFIED CUSTOMER
Trinity excellent!
2/14/2025
Gilberto A. VERIFIED CUSTOMER
Manuel was to rude
2/13/2025
David R. VERIFIED CUSTOMER
Trinity is great! She delivers excellent customer service. I'm happy she help me out with my car needs.
Thank you again for a great customer service. I will be glad to go back to your car dealer.
2/13/2025
Victor E. VERIFIED CUSTOMER
maravilloso servicio E inigualable atencion Gracias
2/13/2025
Louann C. VERIFIED CUSTOMER
I appreciate the professionalism and advice of Mr. Montoya and the mechanic who worked on my car. Thank you to both!
2/13/2025
Sandro F. VERIFIED CUSTOMER
Excelente service!! Alex is really professional!
2/13/2025
Aaron J. VERIFIED CUSTOMER
Everyone was friendly and professional. But I spend 640 bucks for a simple service
2/13/2025
Terry C. VERIFIED CUSTOMER
Great customer service
2/13/2025
Marv E. VERIFIED CUSTOMER
Gerardo is fantastic! Always love his help. Give that man a bonus!
2/13/2025
Arturo B. VERIFIED CUSTOMER
I’ll complete the survey when I receive it. Trinity was awesome