My advisor Andrew provided excellent service, also Alex.
5/18/2025
Monica G. VERIFIED CUSTOMER
Manny Montoya was very helpful very professional he explained everything That was going on with my car needs very satisfied
5/18/2025
Ruth H. VERIFIED CUSTOMER
EXCELLENT JOB
5/18/2025
Ly L. VERIFIED CUSTOMER
Excellent service. Was able to get in and get out in a timely manner
5/17/2025
Aurora A. VERIFIED CUSTOMER
N/A
5/17/2025
Marie G. VERIFIED CUSTOMER
Alex Was very professional, and I appreciate him explaining what’s coming up on my car for service.
5/17/2025
Elaine N. VERIFIED CUSTOMER
Good service. GENARO allowed me to ask questions n he answered them with truthful answers..
Thank you for everything..
5/17/2025
Julia R. VERIFIED CUSTOMER
We made an appointment specifically to get windshield fixed .
At 840am… Upon arrival we’re told the tech would not be there until sometime between 11am-1pm ! When I spoke to another person they said they were in their way between 9am-11am. My time is valuable and to have me guessing what time I was going to be seen was extremely disrespectful.
Luckily, another Honda dealership was able to take me in with no appointment, and had my windshield
fixed with no problems.
Needless to say, I will never go to West Covina, Norm, Reeves, even though I fully purchased my vehicle there with insurance and add-ons. I will definitely tell my friends and never to go there.
5/17/2025
Rick S. VERIFIED CUSTOMER
Thank you for replacing my battery the same day even though you were very busy.
5/17/2025
Daniel M. VERIFIED CUSTOMER
Nicole was super great and awesome at explaining things and making things easy for me to understand. 10/10 service
5/17/2025
Lloyd M. VERIFIED CUSTOMER
Ramblin is pretty amazing as a rep. He even answers my emails after hours. If it wasnt for him id be much worse off, considering this is the 5th time im gonna bring mycar back. Hes very patient and has a great demeanor
5/17/2025
Gilbert C. VERIFIED CUSTOMER
Service was done quickly which was appreciated.
5/17/2025
Robert T. VERIFIED CUSTOMER
Nancy was very good at her job. She answer every question I needed to be answered. The help was very good thanks again from Honda Service and Nancy. Thanks!
5/17/2025
Cristina C. VERIFIED CUSTOMER
Everything was great! Mrs Cabrera did a great job, very nice person.
I am not fluent in English, and she did the effort to attend me.
5/17/2025
Echell R. VERIFIED CUSTOMER
Everything was great
5/17/2025
David T. VERIFIED CUSTOMER
Manny was great and we always enjoy going to Norm Reeves West Covina
5/16/2025
Reynaldo R. VERIFIED CUSTOMER
Yes, I'm so happy with the services that I got and thank you.
5/16/2025
Pauline V. VERIFIED CUSTOMER
Great customer service in the Service Department!
Mr. Octavio was amazing, he was very professional and kept me updated on my vehicle. Thank you for your outstanding customer service!