Valerie was helpful.and knowledgeable. However you should have racks for alinements. You only have one race. I waited 5 hrs to get my entire maintenance done alignment last! Too.lo g of a wait!
8/27/2025
Christopher E. VERIFIED CUSTOMER
Andrew is the best, always helpful and makes everything quick and painless.
8/27/2025
Kenya S. VERIFIED CUSTOMER
I had an excellent experience. Valerie was great friendly, helpful, and honest.
8/27/2025
Kevin H. VERIFIED CUSTOMER
Thank you for great service
8/27/2025
Vanessa A. VERIFIED CUSTOMER
Excellent service.
8/27/2025
Kimberly S. VERIFIED CUSTOMER
Ram was great! He was kind, efficient, accommodating and was very helpful w letting me know what service appts would be in my future as well as an estimate of costs. This was super helpful to me. I appreciate good service. Thanks.
8/27/2025
Sergio G. VERIFIED CUSTOMER
Great service
8/27/2025
Anani L. VERIFIED CUSTOMER
Genaro was great
8/27/2025
Jenny P. VERIFIED CUSTOMER
Adrian was a very pleasant person to deal with, very courteous and explained everything thoroughly.
8/27/2025
Paterno N. VERIFIED CUSTOMER
Too expensive
8/27/2025
Giselle S. VERIFIED CUSTOMER
Nicole never fails to provide me with the best customer service. West Covina is personally a distance for me to drive to so I can service my car but I don’t mind coming if it means I am taken care of by Nicole.
8/27/2025
Tomas A. VERIFIED CUSTOMER
The service advisor was very courteous and friendly.
8/27/2025
Adrian C. VERIFIED CUSTOMER
Genaro was knowledgeable and courteous throughout the process . Service was quick.. highly satisfied
8/27/2025
Eilene M. VERIFIED CUSTOMER
Great service! He was very patient and kind with my elderly father. The shuttle driver gave fast and friendly and easy service, too. I would suggest that those terminals where you run the card for payment be fixed or refilled with receipt paper. He had to go to a different one to print the small receipt that my father wanted. I think it’s because most people like text message receipts or the larger receipts. My dad prefers the small ones that print out like at restaurants. Those likely do not have regular maintenance but they should.
8/27/2025
Frank T. VERIFIED CUSTOMER
Joseph always there to help me when no other can help me!
I brought 4 cars at Norm Reeves for the last 10 years
Thank you Joseph
Frank
8/27/2025
Louie N. VERIFIED CUSTOMER
Professional and friendly.
8/26/2025
Michael M. VERIFIED CUSTOMER
Your location beat the price of other Honda dealers. If you keep this up, you’ve got a new customer in your service department.
8/26/2025
Bruce L. VERIFIED CUSTOMER
Service Advisor Trinity was very clear with the details and the alternatives available. She was very timely in updates and made certain I was clear about when to expect the work to be finished and the final charges. Her manner was quite friendly and made me feel at ease with the work being done.
8/26/2025
Gilberto N. VERIFIED CUSTOMER
I was very satisfy with the service and profesionaism of the service agent