Apparently there was a mixup concerning charges, service and vehicles. I received a fob for a vehicle that wasn't mine and I paid for a service I thought I received. In actuality, I never received the service. I have tried contacting the service department back but I am not getting anywhere nor have I received a call back. I understand mix-ups happen, but I am a very busy and would love to receive a timely response even if it is my mistake.
9/22/2025
Kimberly C. VERIFIED CUSTOMER
Manny was very welcoming. His demeanor and tones was very pleasant. He explained what the code meant and what work needed to be done.
9/22/2025
Salvador B. VERIFIED CUSTOMER
Thank you Trinity for the awesome customer service! Everything went smooth and good to know things are in order with my car.
9/22/2025
Gilbert A. VERIFIED CUSTOMER
Thank you, it was fast and friendly
9/22/2025
Edward T. VERIFIED CUSTOMER
Very professional and helpful. Got me in and out quickly
9/22/2025
Tingting Z. VERIFIED CUSTOMER
Friendly and excellent service
9/22/2025
Rebecca A. VERIFIED CUSTOMER
Adrian did an amazing job providing customer service during my visit. He was professional, helpful, patient, and knowledgeable. He also made great recommendations regarding the inspection and the condition of the car.
9/22/2025
Leticia A. VERIFIED CUSTOMER
Javier provided excellent service.
9/22/2025
Maria M. VERIFIED CUSTOMER
Nicole provided excellent service. Nicole is very detailed, polite and professional.
9/22/2025
Uriel M. VERIFIED CUSTOMER
Excellent job
9/22/2025
Yamileth D. VERIFIED CUSTOMER
Thank you
9/21/2025
Allan E. VERIFIED CUSTOMER
Nicole had given a superb service. Communication was good and always giving updates.
9/21/2025
Linda B. VERIFIED CUSTOMER
Everything went very well overall????
9/21/2025
Lida J. VERIFIED CUSTOMER
Genaro he is very helpful and he explained very detailed .
9/21/2025
Deborah P. VERIFIED CUSTOMER
Trinity made this experience wonderful for me! She made me feel so well taken care of and answered any and every question. I can tell she is very experienced in her position. Please give my thanks to Trinity! :)
9/21/2025
Mauricio A. VERIFIED CUSTOMER
Valeery Mechado was very helpful.
9/21/2025
Rochelle C. VERIFIED CUSTOMER
Service was excellent and exceeded my expectations
9/21/2025
James M. VERIFIED CUSTOMER
Javier was amazing throughout the whole process. We will
Come back for future services. Thank you
9/21/2025
Erica L. VERIFIED CUSTOMER
It was a pleasure being assisted by Javier, he has excellent customer service skills.