1st Class everything! Business card with personal cell#, coffee & WiFi, new surprise-Chris got me Lift ride home in THREE min!!! Chris got me another Lift ride back to MKB in FOUR min!!!! Chris is worlds Best Class Expediter! Oh, my car looks & drives like new! Thanks!!!!!!!!!!
10/7/2021
Elaine M. VERIFIED CUSTOMER
Professional - courteous- considerate service- happy customer!
10/7/2021
TOM F. VERIFIED CUSTOMER
Kevin was awesome! We were from out of town and he made everything easy!
10/7/2021
Steven C. VERIFIED CUSTOMER
Sean was an excellent service advisor. Went above and beyond for me, good communication. A pleasure getting my car serviced.
10/7/2021
George W. VERIFIED CUSTOMER
Jared Jonson provide triple A customer service. He’s a “Cadillac” man.
10/7/2021
Derek W. VERIFIED CUSTOMER
Jared is such a stellar employee, he provided excellent, concise and diligent service. I will go to that dealership for all service just because he does a great
10/6/2021
Karla E. VERIFIED CUSTOMER
No encontraron la falla en mi transmisión pero sí en la batería, la suspensión que por recomendación de su mecanico se rewuirio para arreglarla, resultó que siempre no, que está todo bien. Excelente servicio y atención por parte de Luis, gracias.
10/6/2021
Theresa S. VERIFIED CUSTOMER
Love working with Jared, very professional and knowledgeable!
10/6/2021
Becky R. VERIFIED CUSTOMER
I went elsewhere last service on my vehicle but MKB has greatly improved its service department so I will be returning.
10/6/2021
Christine A. VERIFIED CUSTOMER
Jared was very courteous and attentive, explained service thoroughly and kept me informed of progress.
10/6/2021
Barbara M. VERIFIED CUSTOMER
Sean is absolutely the best!' Always returns my calls quickly and responds to my emails
Very efficient and great customer service
10/6/2021
Denise R. VERIFIED CUSTOMER
Very satisfied with Christopher Elliot and the Service Department staff.
10/6/2021
Richard O. VERIFIED CUSTOMER
Positively the best service advisor I've ever dealt with in my 50 years of automotive work...good for you Marvin k for employing such a fine young man
10/6/2021
Erin A. VERIFIED CUSTOMER
Service was excellent from Chris and Larry.
10/6/2021
Vance M. VERIFIED CUSTOMER
I have confidence in your staff.
Thank you
Vance
10/6/2021
JOANNE S. VERIFIED CUSTOMER
Sean took special care of my concerns about my car & completed all items on my scheduled maintenance. While keeping me informed. Great Service Representative, Thanks Sean
10/3/2021
chad c. VERIFIED CUSTOMER
I was told I would have to leave my vehicle for over a week in order to get a transmission issue looked at. I asked if I could just bring the vehicle back and was told it would have to remain at the dealership in line to receive service. This policy is not customer friendly. I received an oil change and paid online and when I arrived at the dealership it seemed as if no one knew where my keys were and it was frustrating.
10/3/2021
DARLENE B. VERIFIED CUSTOMER
He was very helpful, knowledgeable and offered solutions. He cared.
10/2/2021
Daniel S. VERIFIED CUSTOMER
Excellent service, service advisor was knowledgeable professional.