Grateful the recalls were fixed. It was nice they washed my car!
12/11/2025
Aylee M. VERIFIED CUSTOMER
The service was awesome,
12/11/2025
Thom N. VERIFIED CUSTOMER
Communication issues
12/7/2025
Mary O. VERIFIED CUSTOMER
While Mikey was excellent, the issue with my voice assist has not been resolved. I feel that is unacceptable.
12/7/2025
Manny V. VERIFIED CUSTOMER
Customer services was great and i was help right away
12/6/2025
Balbina G. VERIFIED CUSTOMER
Great customer service
12/6/2025
Patrick F. VERIFIED CUSTOMER
Drew and the service manager were very helpful
12/6/2025
Don B. VERIFIED CUSTOMER
Shawn is the greatest I have ever dealt with
12/6/2025
Teresa K. VERIFIED CUSTOMER
Yes! He was great! Got me in and out so quickly. Took me in before my appointment even
12/6/2025
Frank P. VERIFIED CUSTOMER
Service time qouted was right on time. Very helpful with additional service that my vehicle needed.
12/6/2025
Terri R. VERIFIED CUSTOMER
Michael was very helpful and handled my service well. I checked out and was very satisfied will all the service at Honda. Michael is the best!
12/6/2025
Sherri S. VERIFIED CUSTOMER
Matthew was very courteous and good at explaining what my car needed to have done.
12/6/2025
Marilyn P. VERIFIED CUSTOMER
Service was done on time.
12/6/2025
Chad M. VERIFIED CUSTOMER
I tired of being asked if I want to trade in my car
12/6/2025
Mark S. VERIFIED CUSTOMER
Please hire a few more people to help.
12/6/2025
Kathy H. VERIFIED CUSTOMER
The replacement of my brakes, rotors and transmission service was fine. I appreciated the shuttle service. My issue was with the 3% add on to use a credit card. I had called ahead and received a service price, when I dropped my car off and they gave me an estimate there was never mention that there was an additional cost to pay with a credit card. I would have returned with my check book to save that additional amount. I have no problem with the 3% charge - just make sure customers know that ahead of having the service done, including quotes. This should be verbally and also a large sign where payments are made.
Mr Estrada the service rep was kind enough discount the service enough to cover the additional cost. However the whole experience and the fact I can go other service places for less, I doubt I will be back to Rapids Honda.