I got charged for a tire rotation which I did not authorize. I specifically replied back oil change only.
7/19/2023
Ram N. VERIFIED CUSTOMER
Thank you
7/19/2023
James H. VERIFIED CUSTOMER
Chad was cordial and efficient with my signin. Informative about my service and he expedited the work I was getting. I was through way before I was expecting to be. Thanks.
7/18/2023
Steven H. VERIFIED CUSTOMER
Lucas was cheerful, knowledgeable, and informative. He came and found me when my car was done too. Very respectful of my time. I’m very happy with the service.
7/18/2023
Ellen G. VERIFIED CUSTOMER
Drew was amazing!
7/16/2023
Alyssa W. VERIFIED CUSTOMER
I came in for an oil change and tire rotation. When I retrieved my car, the driver’s seat, the side mirrors and steering wheel had all been moved/adjusted. I think this is extremely unnecessary considering the car needs only be moved a few hundred yards for service.
7/15/2023
William O. VERIFIED CUSTOMER
Thinking about the video you showed us...we didn't see a time stamp on it, it, nor did we see anyone making videos prior to driving the cars out of the drop off lane when we’re were there either time. It just makes it appear the scratch happened on your watch rather than prior.
7/15/2023
David C. VERIFIED CUSTOMER
Great service and great team
7/15/2023
Ali A. VERIFIED CUSTOMER
Nice guy
7/15/2023
Ray P. VERIFIED CUSTOMER
Shawn was great. Very through explaining what the service was going to b be. Kept me informed during the visit. Finished early! Shaun couldn’t have been better.
7/15/2023
Linda W. VERIFIED CUSTOMER
My leather seats were not cleaned. The sales person sold me Auto Butler for inside of car too.
7/15/2023
Douglas W. VERIFIED CUSTOMER
The service was fine, did have to wait several minutes at 8:55 am to talk to a service rep.
7/15/2023
Melissa S. VERIFIED CUSTOMER
Thanks again for everything!
7/15/2023
Bryon T. VERIFIED CUSTOMER
Thanks Drew!
7/14/2023
William F. VERIFIED CUSTOMER
Great service department
7/14/2023
John G. VERIFIED CUSTOMER
Drew was great, explained everything and even walked me through an issue with my display screen.
7/14/2023
Vesna K. VERIFIED CUSTOMER
Fast service
7/14/2023
Mary N. VERIFIED CUSTOMER
I can rely on Drew to get the job done and done right. I brought my car in today for the 6 month diamond fusion and auto butler work. My car looks shiny and clean. Drew also replaced my wiper blades. I am satisfied with the work that was completed on my 2019 Honda Civic. Thank you!
7/14/2023
Michael R. VERIFIED CUSTOMER
Great cashier, an thank you team on work done on Auto .
7/14/2023
Tamara Y. VERIFIED CUSTOMER
Keep up the great work. The service department is friendly and have shown they can get you in and out as fast as possible. Thank you Rapids Honda.